Chapter one of a four-part series on post-pandemic traveling…
This year will undoubtedly be remembered as the most stressful of our lives. Just when you think the coast is clear, a new form of chaos arrives. But enough is enough, and it’s time to step out into the sunlight.
Summer is already upon us, still people have been wondering “Is it too soon to vacation?”. That’s a valid question, especially considering the seriousness of the COVID-19 pandemic. But after what I’ve just experienced during a week of research, the answer is a resounding “Pack your bags, hop on a plane and go have some fun!”
As I wrote here, post-COVID vacations are incredibly tempting. That’s especially true when you consider the massive efforts undertaken by airlines, restaurants, service workers, and tourist destinations to welcome you back. Things will probably never be cleaner, safer, less crowded, and more convenient than they are right now.
Then there’s the issue of $$$$. Sure, finances are dangerously tight for most households. But if you happen to have funds tucked away or received a stimulus check to help jump-start our ravaged economy, this may be the most affordable vacation opportunity you’ll EVER see. So grab the family, say farewell to two-plus months of isolation, and join me in Florida for this four-part series on Westgate Resorts.
I began my research by climbing aboard a Southwest Airlines nonstop from McCarran International Airport to the Sunshine State. The popular airline’s longtime open-seating policy lends itself well to social distancing, as did a five-person-per-group boarding process (see their enhanced COVID-19 protocols here). The journey was relaxing and comfortable, with plenty of room to stretch out (over 120 empty seats on my nonstop flight).
Once in Orlando, I’d observe the enhanced sanitation protocols that Sin City guests can expect when historic Westgate Las Vegas hotel-casino reopens very soon. Stops at their locations throughout east and central Florida would permit me to see the Westgate CARES program in action (click HERE for complete details) and its consistent application throughout vastly different styles of resort.
My itinerary ranged from two self-contained stay-and-play destinations to an oceanside pier and a rustic outdoor “dude ranch” complete with campgrounds, airboat rides and a weekly rodeo. There are twenty-four Westgate locations in all, including New York City, Park City UT, Mesa AZ, and historic Williamsburg VA.
My first stop was Westgate Lakes Resort and Spa, an all-in-one complex just a short drive from Orlando International Airport. Located near major theme parks, Westgate Lakes has over 2,100 guest rooms and timeshare residences that appeals to the family crowd. The resort was just making final preparations to welcome back guests as I drove in, so I was able to take photos and get a lengthy tour while it was mostly vacant.
Once you arrive at the entrance, you’ll be greeted by a new drive-up check-in procedure. This option allows guests to limit person-to-person contact, so they can receive room keys, a resort map, and related materials from the comfort and safety of their vehicle.
The Pavillion’s main lobby still offers a traditional registration desk, but the area has been retrofitted with social-distancing markers, sanitizer dispensers, and plexiglass shields between desk agents and guests. All employees wear face masks, and visitors are encouraged to do the same (they may be mandatory at some indoor locations or for certain activities, depending on the current guidelines of your vacation period).
You may have heard that some businesses and attractions now scan the body temperature of arriving guests (a two-second touchless process) and ask COVID-related health questions before granting access. At Westgate Lakes, the only time this is done is before visitors enter the on-site restaurant or when they’re about to participate in resort activities like water sports, mini golf, etc…
Strolling through the Pavillion, you’ll find Sid’s Bistro (with Starbucks service), a timeshare presentation area, and a discount ticket desk for major theme parks. The second level of the building is home to the award-winning Serenity Spa (read my review here) and a hall for vacation ownership/timeshare presentations (also redesigned for social distancing).
Next door is an expansive fitness facility and juice bar that rivals freestanding gyms. Neither had yet reopened during my stay, but preparations were being made to do so. Group fitness classes had also been suspended for the time being, but the fitness center is offering virtual versions via the resort’s TV channel that you can participate in from your guestroom.
Head back outside and you’ll discover seven pools, outdoor bars, jogging trails, barbecue pits, water activities, and outdoor mini-golf. Adjacent Village Shops is home to the Marketplace, Deli, Cordovano Joe’s Pizza, a bowling alley, game room, and Drafts Sports Bar & Grill, all under by a cleverly-concealed parking structure topped by a modern convention center/ballroom with scenic views.
Restaurants will “temp” you and ask COVID-related health questions before granting entry. You’ll also be asked to sanitize your hands at the door. Menus are printed on disposable paper, or you can pull them up on your smartphone by scanning the restaurant’s touch-free QR code. Plates and utensils are also disposable/recyclable, and packaged take-out foods are sealed with a security label to ensure sanitary delivery.
Tucked inside of Drafts Sports Bar is “The Clubhouse”, a themed meeting room great for smaller professional gatherings and parties. The mens room has a humorous wall known to as “The Beer Recycler” (don’t think too hard). Outside, an entertainment promenade features atmospheric lighting, fire pits, live music and lounging areas where you can wind down at the end of the day.
Since we’ve already addressed the fears of air travel in this post-COVID reality, let’s cover the issue of safety and cleanliness in guest accommodations. Having traveled regularly for the better part of two decades, I probably have an edge over the casual vacationer on the subject.
You see, I’ve been to cities around the world, sleeping in establishments ranging from rundown roadside motels to jaw-dropping penthouse suites. And even in the swankiest of places, there’s still that concern of “Just how thoroughly has this place been cleaned?”.
After seeing Westgate Lakes’ crew in action, I can happily say that this was the VERY FIRST TIME that I felt assured of top-to-bottom cleanliness. I didn’t reluctantly press the light switches. The fear of germs was absent when handling remote controls and bathroom fixtures. There was no hesitation when I sat on the furniture or enjoyed my morning coffee at the breakfast bar.
Why did this time feel different? Because I’d educated myself in advance, knew about the Westgate CARES approach, had observed their sanitation protocols, and recognized the efforts to protect my health. So I unpacked my luggage with peace of mind and enjoyed four nights of blissful relaxation.
My reservation was for a one-bedroom villa in a newly-opened tower (there are over 25 buildings within the resort). Villas offer are much bigger than the average hotel room and provide ample space for the average-sized family to spread out. There’s a king bed, jacuzzi tub, modern bathroom with walk-in shower and a queen-size sleeper sofa. Accommodations range from a budget-friendly Studio Villa with kitchenette (sleeps four) to four-bedroom Presidential Villas that can accommodate up to twelve guests.
Villas include their own laundry appliances and screened-in balconies or patios. Fully equipped kitchens have been supplied with cookware, utensils, coffeemaker, glassware, and plates. The entertainment center/sound system is equipped with a DVD player and extensive programming options. Property-wide wi-fi is standard for guests.
Those who prefer to avoid contact with others can order groceries directly from the onsite Marketplace, request contact-free delivery, then prepare their own meals. All on-site restaurants and the deli deliver room service, too. But if you’re like me, you’ll want to head over to Drafts Sports Bar and Grill for some awesome pub grub (courtesy of Executive Chef Robert Walter), beer or cocktails.
Westgate Lakes‘ multi-acre layout (resort map here) is quite conducive to social-distancing. Buildings are spread throughout the property and the entire resort is walled and gated, so you can feel safe whatever you’re doing (just keep in mind that the lakes contain natural wildlife and are not meant for swimming).
There are basketball and tennis courts, sand volleyball, bicycle rentals, swimming classes, horseshoes, daily activity schedule, paddleboard, boat rentals, and fishing. Park-like spots invite you to sit down and enjoy the peaceful lake scenery and nature sounds.
Since I’ll be visiting vastly different resorts in this series, I’ll be pointing out their specific operational changes now in place to ensure your safety. At Westgate Lakes Resort and Spa, adjustments are such that you’ll barely think about them. For instance, poolside foods and cocktails are still available, but orders are taken and delivered by mask-wearing staff members as you enjoy the sun.
Loungers and dining furniture are frequently disinfected, especially between each guest, they’re spaced further apart, and capacity has been decreased, especially at indoor locations. For recreational activities, all equipment is sanitized between uses. That includes the putters at mini-golf, rented bicycles, playground equipment and bowling balls. An under-construction Treasure Cove Water Park will most likely have social-distancing protocols in place when it opens as well.
The resort provides courtesy round-trip shuttle service (see schedule here) to nearby attractions. Universal Orlando reopened its gates on June 5th and Sea World has its sights set on June 11th. As for Disney Parks, a phased reopening is in the works, tentatively beginning July 11th. Click here for the latest updates directly from the “Mouse House”.
With all of the entertaining things to do at Westgate Lakes, you may never want to leave the grounds. And in this post-pandemic world, it’s important to have those options. But however you decide to spend your Orlando vacation, now’s the time to make it happen.
In the next part of this series, I’ll head to the ocean for a day at Westgate Cocoa Beach Pier and Westgate Cocoa Beach Resort.
Westgate Lakes Resort and Spa is located at 9500 Turkey Lake Road Orlando, FL 32819. For reservations call 888-826-3409 or visit them online here.
Disclaimer – this is not a paid endorsement for Westgate Resorts. My opinions are my own. As the Vegas Unfiltered Blog slogan states, “Probably biased. Definitely honest”. All photos were taken by myself.
VEGAS UNFILTERED BLOG by Sam Novak 