Ozon3 – Local Service Battles Airborne Contaminants The Natural Way

 


In the era of COVID-19, a burgeoning Vegas company promises “You won’t have to be afraid of what you can’t see. We have eliminated it”.

All of us are hearing about “the new normal”…a post-pandemic reality where our behaviors, sensibilities, and concerns will have to be re-established. More than anything else, we’re concerned about sanitary procedures and the transmission of contaminants, both airborne and on objects and surfaces.

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My forward-thinking friend, businessman Mel Cole, founded a new company just as the pandemic was sweeping our country, and his timing couldn’t have been better. Ozon3 eliminates your worries by completely destroying the threat, whether it’s from smoking (cigarettes, cigars, marijuana), pet odors, mold, allergens, volatile organic compounds, all viruses (including seasonal flu), and even the dreaded COVID-19.

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You may have read my articles here and here about the various measures being taken by Sin City resorts to help keep our guests COVID-free. Their protocols include the use of UV light, low-pressure fogging systems, and the application of disinfectants. Ozon3 is a different approach, one that guarantees 100 percent coverage of every area, even into the air ducts. And there’s no residue or damaging effects to surfaces or objects.

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As you’ve probably surmised, ozone is the magic ingredient at Ozon3. You may remember from science class that ozone’s chemical formula is ’03’, which represents “trioxygen”. The distinctive odor of ozone is present whenever lightning strikes, and its rapid degradation allows it to become pure oxygen very quickly.

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When introduced into an area, ozone gas causes rapid oxidation of contaminants, which makes it incredibly useful in a variety of industries:

  • Disinfecting air and laundry in hospitals, office, and hotels
  • Disinfecting water instead of with chlorine
  • Deodorizing air and objects, such as after a fire
  • Killing bacteria on food or on contact surfaces
  • Controlling legionella (Legionnaire’s disease)
  • Sanitizing swimming pools and spas
  • Scrubbing yeast and mold spores from the air
  • Chemically attacking contaminants and eradicating water-borne parasites

Mel told me that the process is very simple and completely effective. Once pets and people are removed, his certified professional team enters, outfitted in protective gear. Then they use trusted, highly-rated equipment that converts oxygen into concentrated ozone. Within an hour, the area is “surgically sterile” and can be reoccupied soon after.

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Since its launch this spring, Ozon3 has been used extensively in lounges, bars, medical and retail offices, apartment complexes, and private homes. Some of their most satisfied customers are those who have tested positive for COVID-19 and want to have the virus completely eradicated from their living spaces. If that doesn’t give you peace of mind about your own home’s cleanliness, I doubt that anything will.

Airborne diseases are caused by pathogenic microbes small enough to be discharged from an infected person via coughing, sneezing, laughing, and close personal contact or aerosolization of the microbe. The discharged microbes remain suspended in the air on dust particles, respiratory and water droplets.

Our Ozon3 treatments are powerful enough to deodorize and sterilize your space from any odors, mold, bacteria, viruses, and VOCs (volatile organic compounds). With today’s pathogens, it is highly recommended to eliminate threatening pathogens in large rooms, offices, hotels, restaurants, labs, pet zones, basements, garages, hospitals, schools, water and fire damaged areas, and more!

Ozon3 is offering a special price for readers of Vegas Unfiltered. Mention this article to get a rate of $165 per 1,000 square feet of space.

You should know that I am not receiving any financial compensation for this endorsement. I respect this business and its founder, therefore I recommend it as a service to my readers. 

Ozon3 is open Monday through Friday from 8am to 6pm, Saturday and Sunday from 10am to 7pm. Call 702.906.0320 for more information or to schedule an appointment. You can also visit their official Facebook page or website

Photos: Sam Novak, Ozon3

 

 

 

 

Hot Guys of Vegas: Men of ‘The Garden’


Superlative new nightspot/restaurant has a painfully attractive cast of hunks….and one particularly hot lady…

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It’s tough enough to launch a new business under any circumstances. But what about during the tail end of a quarantine? As Vegas entrepreneur Eduardo Cordova recently learned, if you do so with careful planning and COVID-19 safety protocols, you’ll be off to a great start. The Garden Las Vegas did exactly that, providing the perfect tonic to a fun-starved community while offering a luscious assortment of mouth-watering eye candy.

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The Garden LV has only been open for two months but is already recognized as a runaway success. Located in the heart of downtown’s Arts District, the restaurant/bar has quickly become Sin City’s hip hotspot. The indoor-outdoor venue is located next to ARTIFICE BAR in the trendy Art Square, also home to monthly First Friday festivals.

Cordova had this to say about his latest venture: “The Garden is a fresh, new concept. It is an intimate and chic LGBTQ lounge bar (that) dives into an untapped market in the Las Vegas community, championing craft cocktails, light bites, and an indulgent ambiance.

While others have written about The Garden‘s lush decor, delicious food, stunning cocktails, and superlative entertainment, this column is called “Hot Guys of Vegas” for a reason. So let’s get straight to the beef and take a close inspection of a few of the hunks that make The Garden Las Vegas such a sumptuous experience.

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Shyllon Melatti I first introduced you to Shyllon Melatti when the model and budding actor had taken over the role of “Stefan” in SEX TIPS at Paris Hotel. Since then, the handsome Vegas native was offered a hosting gig at Chippendales…just as the pandemic shutdown went into effect.

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Undeterred, Melatti joined the cast by way of Chippendales@Home, a virtual service in which the legendary entertainers present you and your friends with a private party. Shyllon’s been bumping and grinding along just nicely ever since. He also hosted a series of live fitness sessions and was featured in a guest spot for Las Vegas Magazine:

When The Garden had their initial casting call, Shyllon naturally stood out. Now he’s a favorite of guests both new and returning, skilled at presenting signature cocktails with a wholesome smile that his face mask does little to hide. Ask him nicely, and the charming cat-dad might flash his abs for you.

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            Shyllon Mellati serves up smiles for celebrity medium Thomas John (right)…

Alejandro Chirino – Every cast has that one member who’s mysterious and shares very little about themself. Alejando Chirino is apparently that kind of guy. Strong and silent, the native of Matanzas, Cuba is able to say a lot by speaking next to nothing. The muscular hunk moves quietly through the lounge area of The Garden, instantly commanding attention by not trying to.

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Clearly an enthusiast of fitness, the model-server has been devoted lately to the Black Lives Matter movement, calling for justice in a time when our culture is in chaos. Alejadro’s also a supporter of LGBTQ causes, dedicating his birthday towards the plight of gay and transgender people, especially in the Las Vegas community.

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Ger Haro –  The fabulous Ger Haro is another returning favorite to the “Hot Guys of Vegas” column. The model and master mixologist is famed throughout the city for his rocking body, stunning tattoos, ever-dazzling hairstyles, outgoing persona and a shockingly-deep voice.

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Known as “Gerry” to his friends, Mr. Haro is a favorite subject of photographer Noel Dahl. The two collaborated on a 2020 fundraising calendar to benefit Amor Peludo, a Spanish-language non-profit that assists pet care and housing in the Las Vegas Latino community.

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This month, Gerry stepped out from behind the bar to try his hand at hosting The Garden‘s Thursday Bingo Night. But don’t be concerned…you’ll still be able to indulge in the handsome stud’s hand-crafted cocktails every Thursday through Sunday. And wait until you see what he can do with a cucumber.

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Brandon Grimm – There’s a silent one in every group, and there’s also the guy or gal who sparkles. And “Sparkles” just happens to be the nickname of Brandon Grimm. If you’ve ever hung out in West Hollywood, you might have encountered the bedazzled boy at world-famous The Abbey Food & Bar, where Brandon was once a dancer and manager. He’s also performed alongside Willie Gomez as a backup dancer for Britney Spears.

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Back in Las Vegas, the fair-skinned musclehunk has become airborn in Atomic Saloon Show, alternating center stage with fellow performer Davide Zongoli (another “Hot Guys of Vegas” alumnus). A skilled aerialist and pole artist, Brandon entertains audiences with his light-hearted wit and physical prowess. Both of those qualities come in handy when taking care of the loyal patrons that now return to The Garden every weekend.

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Eduardo Cordova and Chandler Kramer Barbra Steisand once sang a cynical ode to nightlife romance:

Love comes from the most unexpected places
In bars that thrive on loneliness
Where people sell their sorrow for your time

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Fortunately for the adorable duo of Chandler Kramer and Eduardo Cordova, the opposite became true. Working side by side in a new business could easily fray nerves, yet this couple’s relationship has grown stronger. The two took their next step this past Independence Day weekend when Mr. Cordova proposed to Mr Kramer (an ICU Nurse at Summerlin Hospital Medical Center) inside The Garden, to the delight of their patrons…and friends throughout the city.

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Lilian Aguilar – When I first decided to do this article, I approached bartender Lilian Aguilar while she was on duty. My apologetic words were something along the lines of “I’m about to do a feature on The Garden‘s staff. Unfortunately, I can’t include you, as it’s going to be all about the boys”. Miss Aguilar was quite understanding and thanked me anyway.

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Since then, I’ve observed this young lady in action and have realized that Lilian truly deserves her own special mention. After more than three years of Vegas Unfiltered and literally dozens of related articles, Lilian Aguilar is now the First Lady of “Hot Guys of Vegas“. She’s dynamic, glamorous, and a truly integral part of the team.

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Lilian may be “one of the boys”, but she’s all woman…and an ambitious one at that. A longtime vegan, she’s a certified fitness trainer, certified plant-based nutritionist, a title-holder for Mrs. USA Globe, and of course, a model. She, along with The Garden‘s equally dynamic operating partner Edith Castillo (below) bring a powerful female presence to Sin City’s latest success.

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The Garden is located at 1017 S. 1st St – Suite 180, Las Vegas, NV 89101 (702-202-0900)

Hours are Thursday & Sunday 6pm-1am, Friday & Saturday 6pm-2am. Reservations are recommended for dining. Click here for menus, reservations and additional information.

Photos: Higor Almeida Photography, The Garden LV, Brandon Grimm, Lilian Aguilar, Ger Haro, Alejandro Chirino, Eduardo Cordova, Chandler Kramer, Sam Novak

 

 

WESTGATE LAKES RESORT – A COVID-safe Waterfront Paradise For The Quarantine-Weary


Chapter one of a four-part series on post-pandemic traveling…

This year will undoubtedly be remembered as the most stressful of our lives. Just when you think the coast is clear, a new form of chaos arrives. But enough is enough, and it’s time to step out into the sunlight.

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Summer is already upon us, still people have been wondering “Is it too soon to vacation?”. That’s a valid question, especially considering the seriousness of the COVID-19 pandemic. But after what I’ve just experienced during a week of research, the answer is a resounding “Pack your bags, hop on a plane and go have some fun!”

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As I wrote here, post-COVID vacations are incredibly tempting. That’s especially true when you consider the massive efforts undertaken by airlines, restaurants, service workers, and tourist destinations to welcome you back. Things will probably never be cleaner, safer, less crowded, and more convenient than they are right now.

Then there’s the issue of $$$$. Sure, finances are dangerously tight for most households. But if you happen to have funds tucked away or received a stimulus check to help jump-start our ravaged economy, this may be the most affordable vacation opportunity you’ll EVER see. So grab the family, say farewell to two-plus months of isolation, and join me in Florida for this four-part series on Westgate Resorts.

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I began my research by climbing aboard a Southwest Airlines nonstop from McCarran International Airport to the Sunshine State. The popular airline’s longtime open-seating policy lends itself well to social distancing, as did a five-person-per-group boarding process (see their enhanced COVID-19 protocols here). The journey was relaxing and comfortable, with plenty of room to stretch out (over 120 empty seats on my nonstop flight).

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Once in Orlando, I’d observe the enhanced sanitation protocols that Sin City guests can expect when historic Westgate Las Vegas hotel-casino reopens very soon. Stops at their locations throughout east and central Florida would permit me to see the Westgate CARES program in action (click HERE for complete details) and its consistent application throughout vastly different styles of resort.

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My itinerary ranged from two self-contained stay-and-play destinations to an oceanside pier and a rustic outdoor “dude ranch” complete with campgrounds, airboat rides and a weekly rodeo. There are twenty-four Westgate locations in all, including New York City, Park City UT, Mesa AZ, and historic Williamsburg VA.

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My first stop was Westgate Lakes Resort and Spa, an all-in-one complex just a short drive from Orlando International Airport. Located near major theme parks, Westgate Lakes has over 2,100 guest rooms and timeshare residences that appeals to the family crowd. The resort was just making final preparations to welcome back guests as I drove in, so I was able to take photos and get a lengthy tour while it was mostly vacant.

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Once you arrive at the entrance, you’ll be greeted by a new drive-up check-in procedure. This option allows guests to limit person-to-person contact, so they can receive room keys, a resort map, and related materials from the comfort and safety of their vehicle.

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The Pavillion’s main lobby still offers a traditional registration desk, but the area has been retrofitted with social-distancing markers, sanitizer dispensers, and plexiglass shields between desk agents and guests. All employees wear face masks, and visitors are encouraged to do the same (they may be mandatory at some indoor locations or for certain activities, depending on the current guidelines of your vacation period).

You may have heard that some businesses and attractions now scan the body temperature of arriving guests (a two-second touchless process) and ask COVID-related health questions before granting access. At Westgate Lakes, the only time this is done is before visitors enter the on-site restaurant or when they’re about to participate in resort activities like water sports, mini golf, etc…

Strolling through the Pavillion, you’ll find Sid’s Bistro (with Starbucks service), a timeshare presentation area, and a discount ticket desk for major theme parks. The second level of the building is home to the award-winning Serenity Spa (read my review here) and a hall for vacation ownership/timeshare presentations (also redesigned for social distancing).

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Next door is an expansive fitness facility and juice bar that rivals freestanding gyms. Neither had yet reopened during my stay, but preparations were being made to do so. Group fitness classes had also been suspended for the time being, but the fitness center is offering virtual versions via the resort’s TV channel that you can participate in from your guestroom.

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Head back outside and you’ll discover seven pools, outdoor bars, jogging trails, barbecue pits, water activities, and outdoor mini-golf. Adjacent Village Shops is home to the Marketplace, Deli, Cordovano Joe’s Pizza, a bowling alley, game room, and Drafts Sports Bar & Grill, all under by a cleverly-concealed parking structure topped by a modern convention center/ballroom with scenic views.

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Restaurants will “temp” you and ask COVID-related health questions before granting entry. You’ll also be asked to sanitize your hands at the door. Menus are printed on disposable paper, or you can pull them up on your smartphone by scanning the restaurant’s touch-free QR code. Plates and utensils are also disposable/recyclable, and packaged take-out foods are sealed with a security label to ensure sanitary delivery.

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Tucked inside of Drafts Sports Bar is “The Clubhouse”, a themed meeting room great for smaller professional gatherings and parties. The mens room has a humorous wall known to as “The Beer Recycler” (don’t think too hard). Outside, an entertainment promenade features atmospheric lighting, fire pits, live music and lounging areas where you can wind down at the end of the day.

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Since we’ve already addressed the fears of air travel in this post-COVID reality, let’s cover the issue of safety and cleanliness in guest accommodations. Having traveled regularly for the better part of two decades, I probably have an edge over the casual vacationer on the subject.

You see, I’ve been to cities around the world, sleeping in establishments ranging from rundown roadside motels to jaw-dropping penthouse suites. And even in the swankiest of places, there’s still that concern of “Just how thoroughly has this place been cleaned?”.

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After seeing Westgate Lakes’ crew in action, I can happily say that this was the VERY FIRST TIME that I felt assured of top-to-bottom cleanliness. I didn’t reluctantly press the light switches. The fear of germs was absent when handling remote controls and bathroom fixtures. There was no hesitation when I sat on the furniture or enjoyed my morning coffee at the breakfast bar.

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Why did this time feel different? Because I’d educated myself in advance, knew about the Westgate CARES approach, had observed their sanitation protocols, and recognized the efforts to protect my health. So I unpacked my luggage with peace of mind and enjoyed four nights of blissful relaxation.

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My reservation was for a one-bedroom villa in a newly-opened tower (there are over 25 buildings within the resort). Villas offer are much bigger than the average hotel room and provide ample space for the average-sized family to spread out. There’s a king bed, jacuzzi tub, modern bathroom with walk-in shower and a queen-size sleeper sofa. Accommodations range from a budget-friendly Studio Villa with kitchenette (sleeps four) to four-bedroom Presidential Villas that can accommodate up to twelve guests.

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Villas include their own laundry appliances and screened-in balconies or patios. Fully equipped kitchens have been supplied with cookware, utensils, coffeemaker, glassware, and plates. The entertainment center/sound system is equipped with a DVD player and extensive programming options. Property-wide wi-fi is standard for guests.

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Those who prefer to avoid contact with others can order groceries directly from the onsite Marketplace, request contact-free delivery, then prepare their own meals. All on-site restaurants and the deli deliver room service, too. But if you’re like me, you’ll want to head over to Drafts Sports Bar and Grill for some awesome pub grub (courtesy of Executive Chef Robert Walter), beer or cocktails.

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Westgate Lakes‘ multi-acre layout (resort map here) is quite conducive to social-distancing. Buildings are spread throughout the property and the entire resort is walled and gated, so you can feel safe whatever you’re doing (just keep in mind that the lakes contain natural wildlife and are not meant for swimming).

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There are basketball and tennis courts, sand volleyball, bicycle rentals, swimming classes, horseshoes, daily activity schedule, paddleboard, boat rentals, and fishing. Park-like spots invite you to sit down and enjoy the peaceful lake scenery and nature sounds.

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Since I’ll be visiting vastly different resorts in this series, I’ll be pointing out their specific operational changes now in place to ensure your safety. At Westgate Lakes Resort and Spa, adjustments are such that you’ll barely think about them. For instance, poolside foods and cocktails are still available, but orders are taken and delivered by mask-wearing staff members as you enjoy the sun.

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Loungers and dining furniture are frequently disinfected, especially between each guest, they’re spaced further apart, and capacity has been decreased, especially at indoor locations. For recreational activities, all equipment is sanitized between uses. That includes the putters at mini-golf, rented bicycles, playground equipment and bowling balls. An under-construction Treasure Cove Water Park will most likely have social-distancing protocols in place when it opens as well.

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The resort provides courtesy round-trip shuttle service (see schedule here) to nearby attractions. Universal Orlando reopened its gates on June 5th and Sea World has its sights set on June 11th. As for Disney Parks, a phased reopening is in the works, tentatively beginning July 11th. Click here for the latest updates directly from the “Mouse House”.

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With all of the entertaining things to do at Westgate Lakes, you may never want to leave the grounds. And in this post-pandemic world, it’s important to have those options. But however you decide to spend your Orlando vacation, now’s the time to make it happen.

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In the next part of this series, I’ll head to the ocean for a day at Westgate Cocoa Beach Pier and Westgate Cocoa Beach Resort

Westgate Lakes Resort and Spa is located at 9500 Turkey Lake Road Orlando, FL 32819. For reservations call 888-826-3409 or visit them online here

Disclaimer – this is not a paid endorsement for Westgate Resorts. My opinions are my own. As the Vegas Unfiltered Blog slogan states, “Probably biased. Definitely honest”. All photos were taken by myself.

 

 

 

 

 

‘Sin City’ Re-opens June 4th – Will You Step Through The Magic Curtain?


Hotel-casinos unveil post-COVID dates and plans…

Well, you’ve stuck with us through the rough times. Now will be you ready to return? That’s the question that all of us in Las Vegas are asking. Governor Steve Sisolak has given approval for casino hotels to return on June 4th, and the floodgate of information is open!

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We’re snapping off the padlocks and sweeping the red carpet to welcome Vegas lovers back to the Strip, Downtown and surrounding areas. The changes will be many, and ramping up will be gradual. For now, only three MGM Resorts properties will be opening on June 4th. But that’s okay, as this will be a litmus test to gauge customer demand and determine a timeline for moving forward.

Here’s the official MGM Resorts announcement in all it’s carefully-worded glory. It provides complete details on the “new normal” that you’re probably already sick of hearing about (sorry, not sorry).

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(Las Vegas – May 27, 2020) — MGM Resorts International (NYSE: MGM) (“MGM Resorts”) announced its planned June 4 reopening of Bellagio, New York-New York, MGM Grand Las Vegas and The Signature, following the closure earlier this year of all of its U.S. properties amidst the coronavirus crisis.  At opening, amenities at all properties will be limited. As demand for the destination builds, additional venues within these resorts will open and other MGM Resorts properties on The Strip will reopen.

“Our hearts go out to everyone in the communities where we operate, and around the world, who has been personally impacted during this time of crisis,” said Bill Hornbuckle, MGM Resorts’ Acting CEO and President. “As we plan for these openings, the health and safety of our guests and employees is at the forefront of all we do. Getting many of our employees back to work and welcoming guests through our doors once again will allow us to do what we do best – entertain. The team is ready and we can’t wait.”

Health & Safety

MGM Resorts recently released its comprehensive “Seven-Point Safety Plan,” a multi-layered set of protocols and procedures designed in conjunction with medical and scientific experts to mitigate the spread of the virus, protect customers and employees and rapidly respond to potential new cases. The full plan can be reviewed at mgmresorts.com. We will continue to evaluate and evolve our safety protocols.  Key initiatives include:

  • Employee screening, temperature checks and COVID-19 specific training
  • COVID-19 testing offered for employees as they return to work in partnership with the local medical community
  • Employees will be required to wear masks; Guests are strongly encouraged to wear masks, and in some settings where physical distancing is more difficult and/or barriers do not exist, will be required to do so.  Examples of where masks will be required include salons, certain table games where physical barriers are not in place and elevators, if riding with guests outside of their travel group. Masks will be provided, free of charge
  • A physical distancing policy will be implemented, with floor guides serving as reminders
  • For areas where physical distancing presents challenges, plexiglass barriers will be installed, or other measures will be used to reduce risks
  • Standalone handwashing stations designed by MGM Resorts conveniently located on casino floors
  • Contactless Check-In through the MGM Resorts App will allow hotel guests to go through the check-in process on their personal devices, minimizing interactions
  • Guestroom Attendants will wear masks and gloves while cleaning each room and will change gloves between guestrooms
  • In addition to increased and enhanced routine cleaning of guestrooms and public spaces based on CDC guidance, electrostatic sprayers will be utilized in many large public spaces so that disinfectant is applied efficiently
  • Digital menus will be available to view on personal mobile devices via QR codes in the company’s food and beverage outlets
  • To minimize groups congregating while they wait, restaurant guests will receive text message notification when their tables are ready
  • MGM has compiled its own internal team and processes to respond if a guest or employee tests positive for COVID-19.  We ask that if a guest tests positive after visiting one of our properties, they alert us through a special email address (covid19@mgmresorts.com).  We will immediately report any positive test results to the local health department and assist with contact tracing to support the health department investigators.

For a full listing of amenities that will be available at each resort, please visit mgmresorts.com. Complimentary self-parking will be available for guests; valet parking will not be operational at this time.

A glimpse at what guests can expect:

Bellagio

Bellagio’s Conservatory will open with a beautiful new Japanese Spring Garden display called “Japan Journey: Magic of Kansai”. The resort’s iconic fountains will once again come to life. Food & Beverage amenities will include a variety of lounges such as Petrossian Bar, featuring its signature pianist as well as casual and fine-dining restaurants like Prime and Lago. The Mayfair Supper Club, which opened only a few months ago to rave reviews, will also reopen its doors. The lush pool will open with a selection of cabanas available. The Salon and Fitness Center also will be available.

New York-New York

In addition to a variety of bars and dining offerings including the lively Tom’s Urban, New York-New York guests can enjoy the highly popular Big Apple Roller Coaster and Big Apple Arcade, as well as Hershey’s Chocolate World. Just in time for celebrating summer, the pool will open with a selection of cabanas available. The property’s Fitness Center will be available to hotel guests. Many of the venues at the adjacent Park are slated to open, as well.

MGM Grand and The Signature

MGM Grand, known for its dynamic mix of offerings, will open a number of bars and lounges as well as casual and fine-dining venues including Craftsteak and Wolfgang Puck Bar & Grill. A selection of cabanas will be available alongside a portion of the resort’s exciting pool environment. The Salon and Fitness Center will be available to hotel guests. The Signature at MGM Grand also will open with a variety of its amenities available.

Days and hours of operation at all venues will vary. For a full list of offerings, and to make reservations, please visit mgmresorts.com.

Caesars Entertainment is going a little more conservative than MGM, with only Flamingo and Caesars Palace slated to reopen at first:

We are ecstatic to announce that we will begin the re-opening of the Fabulous Flamingo on Thurs, June 4. We will offer lodging, dining options, access to GO Pool at the Flamingo Hotel and Casino and the Beach Club pool, as well as slot machines & table games in accordance with physical distancing guidelines.

We are pleased to announce that we will begin re-opening the Palace on Thursday, June 4. We are happy to offer lodging, dining options, access to the Garden of the Gods pools, as well as slot machines & table games in accordance with physical distancing guidelines.

Fees for paid self-parking will be suspended. For more information on the Company’s health and safety protocols, visit: Caesars.com/health.

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Westgate Las Vegas has set a date of June 18th for their return, but that will quite likely be moved up with everyone else doing June 4th. Click here for updated information via their own reservation site. I already unveiled the historic resort’s extensive care protocols in this piece and am currently in Florida to witness their procedures in action. I’ll tell you all about that in an upcoming series that was announced here.

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Nearby Sahara is accepting reservations for stays beginning June 4th. They’ve also released a formal COVID-19 operations plan, as seen here:

(May 21, 2020) – SAHARA Las Vegas today released a comprehensive outline of health and safety protocols under the resort’s SAHARA Cares program that will be implemented upon re-opening following the government-mandated closure of the property on March 17 due to the COVID-19 pandemic. The outline details enhancements to the resort’s rigorous sanitation protocols along with new social distance considerations. SAHARA Las Vegas collaborated with experts to establish hundreds of additional practices to minimize risk for guests and team members. A full overview of the SAHARA Cares program may be found at SAHARALasVegas.com/SAHARACares/.
“The health and safety of our guests and team members is our number one priority,” said Paul Hobson, SAHARA Las Vegas Senior Vice President and General Manager. “In addition to the enhanced cleaning practices, we have developed new service initiatives designed with the wellbeing of our guests in mind. We recognize the ongoing need to stay informed regarding the latest recommended protocols and resources to deter the spread of the virus. We are committed to ensuring both our guests and team members can feel safe when they come to our resort.”
SAHARA Las Vegas continues to follow the orders of Nevada Governor Steve Sisolak. Resort leadership anticipate a phased approach to re-opening and look forward to welcoming back team members and guests as soon as it is recommended to do so.
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The Cosmopolitan is set to unlock its doors at 10am on June 4th. The swanky hotel casino recently earned an early slot on my “2020 Year-End Naughty List” when an eagle-eyed reader discovered that the swanky resort plans to raise their resort fees. Cosmo’s PR agency sent this release out just within the hour, loaded with answers to most of your questions:

(May 27, 2020) – The Cosmopolitan of Las Vegas reopens its doors to the public on June 4 at 10 a.m. PST. Following Nevada Governor Steve Sisolak’s directive on May 26 permitting gaming properties to return to business on June 4, and upon receiving approval from the Nevada Gaming Control Board, The Cosmopolitan prepares to welcome guests back to the luxury casino-resort. As health and safety remain a top priority, The Cosmopolitan has implemented strict guidelines that meet or exceed the standards set by local, state and federal authorities.

“In the past ten years, we have had the privilege of creating environments that house lasting memories for many. And while our world has changed, our commitment to the wellbeing of our guests, CoStars [Cosmopolitan employees] and community remains. As we all acclimate to this new normal, we know the travel experience our guests have grown accustomed to will be altered. However, we are committed to delivering the exceptional service, energy and dedication that our CoStars provide and our guests seek. We look forward to welcoming our guests back to the resort soon.” – William P. McBeath, President & Chief Executive Officer of The Cosmopolitan of Las Vegas

Health & Safety Standards

Under the guidance of health and safety professionals, The Cosmopolitan created a comprehensive, internal plan, The Cosmopolitan Commitment, which builds upon existing health and safety procedures and addresses new operational and reporting processes. An extensive range of enhancements, including advanced cleaning and sanitization protocols, have been implemented resort-wide. Measures include dedicated CoStar training, social distancing guidelines, non-invasive temperature screenings, floorplan and furniture reconfiguration, signage installations, in-room sanitization amenity for guests and more.

Additional offerings that further support health and safety efforts:

·        A standout feature provided to guests can be found in the resort’s distinct room design. More than 70% of the 3,033 guest rooms at The Cosmopolitan feature open-air access from a private terrace. Guests who book a room with a terrace can easily step outside for fresh air at any time during their stay.

·        The Cosmopolitan’s chat bot and 24/7 digital concierge, Rose, provides contactless guest service and resort information through a guest’s personal cellular device. With a text to Rose, guests can get assistance ordering room service, requesting housekeeping services, making restaurant reservations, and have a direct connection to concierge, guest services, hotel room check-out and more.

·        Additionally, QR (Quick Response) codes will be utilized at various bars and restaurants as a touchless option for guests to view menus. QR codes will be introduced to additional areas throughout the resort in the coming weeks.

Further details for guests and visitors can be found on The Cosmopolitan’s Health & Sanitization webpage.

Resort Updates

The Cosmopolitan will reopen with a multi-phased approach. Hotel reservations and an initial set of venues and amenities will open with the resort followed by a slow reintroduction of additional outlets in the coming months. Reservation dates are now open for booking and a curated summer promotion is available on the Offers page of the resort’s website. Additionally, The Cosmopolitan will waive paid self-parking for all guests. Valet parking will continue to remain complimentary for hotel guests as previously offered.

The following venues and amenities will be available for guests beginning June 4. Additional information, including instruction for making a reservation and hours of operation, can be found on The Cosmopolitan’s website.

·        Restaurants: The majority of The Cosmopolitan’s Restaurant Collection will open with the resort. This includes: Beauty & Essex, Blue Ribbon, Block 16 Urban Food Hall (including District: Donuts. Sliders. Brew., Tekka Bar, Hattie B’s, Lardo and Pok Pok Wing), China Poblano, Eggslut, Estiatorio Milos, Jaleo, Holsteins, Milk Bar, Overlook Grill, Scarpetta, Starbucks, STK, The Henry, The Juice Standard, The Pizzeria and Zuma. 

·        Bars & Lounges: The Chandelier, Vesper Bar, CliQue Bar & Lounge and Race & Sports Book Bar will open with the resort.

·        Gaming: The casino floor, high limit rooms and the Race & Sports Book will be available for guests at the time of reopening.

 ·        Spa, Salon & Fitness: Sahra Spa, Salon & Hammam will open daily. The Boulevard and The Chelsea tower fitness centers as well as the outdoor tennis courts will also be open and accessible to hotel guests. 

·        Pools: The Boulevard Pool will open with the resort, with appropriately spaced lounge chairs, daybeds and cabanas, with dedicated cocktail service, available for guests.

·        Retail: A variety of retail shops will open with the resort.

Venues pertaining to entertainment, nightlife or spa remain closed for the time being. Updates and additional venue openings with hours of operation can be found on the Travel Updates page on The Cosmopolitan’s website.

Community Efforts

The Cosmopolitan is dedicated to serving the local community through a variety of initiatives, now more than ever in an effort to give-back to first responders and local charities in need.

·        Honoring First Responders: The Cosmopolitan honors first responders who have been at the frontlines of the COVID-19 crisis with 25% off room bookings now through the end of the year. First responders can book their room reservation by calling 800-435-0005.

·        The Giving Module: The resort continues its efforts through the Giving Module program, which provides guests with the option to donate change from their slot play winnings to a local charity organization.  Beginning in June, charitable beneficiaries include HELP of Southern Nevada, Goodie Two Shoes, American Heart Association and Veterans Village. These are in addition to a local non-profit organization benefiting first responders, which will be announced in the coming weeks. In further support of the selected charities, The Cosmopolitan matches up to $10,000 of all donations each quarter. Organizations interested in benefiting from The Cosmopolitan’s Giving Module program should reach out directly to GivingModuleProduct@everi.com to be considered.

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My in-box continues to be flooded with similar announcements as I prepare to publish this piece, but you’re getting the gist of all of them. Clearly, major hotel casinos have been spending their down time reworking the system and waiting for an all-clear. Even the so-called “locals casinos” have sent out their plans. This one is from Boyd Gaming, parent company to The Orleans and several locations at Fremont Street:

Boyd Gaming Corporation today announced plans to resume operations at nine of its Nevada properties on Thursday, June 4, pending receipt of final regulatory approvals: The Orleans, Gold Coast, Suncoast, Aliante, Cannery, Sam’s Town, Fremont, California and Jokers Wild.

“We are excited for the opportunity to resume operations in our home state of Nevada,” said Keith Smith, President and Chief Executive Officer of Boyd Gaming. “By the first week of June, we look forward to having 19 of our 29 properties across the country back in operation, and we are optimistic that we will be able to reopen most of our remaining properties by the end of June. As we continue to return to business, we will remain diligent in protecting the health and safety of every person who comes through our doors, following strict safety protocols that meet the highest standards set by federal, state and local officials.”

Upon reopening, all of Boyd Gaming’s Nevada properties will operate with limited amenities and capacity restrictions in compliance with state and local requirements. Specific amenities and restrictions include:

Food Outlets: All properties will have select dining options open with varied hours. All buffets will remain closed at this time.

Casino Bars: All properties will have select casino bars open with varied hours.

Gaming:

· All properties will have slots and video poker available 24/7, following social distancing requirements.

· Table games will be available at Aliante, Cannery, the Cal, Fremont, Gold Coast, Suncoast, Sam’s Town and The Orleans with varied hours. Seating will be limited in accordance with social distancing requirements.

· The Orleans will offer poker with select hours. Seating at each table will be limited.

· Aliante, Gold Coast, Sam’s Town and Suncoast will offer Bingo with varied hours.

· Sports books will be open at Aliante, Cannery, Fremont, Gold Coast, Sam’s Town, Suncoast and The Orleans with varied hours.

Amenities:

· Fremont will offer valet services. Valet will be closed at all other properties.

· Pools at Aliante and The Orleans will open with varied hours.

· Bowling will be available at Gold Coast, Sam’s Town, Suncoast and The Orleans with varied hours.

· Gift shops will be open at properties that offer this amenity.

· All movie theaters, showrooms, fitness centers and spas will remain closed during the initial reopening phase.

Details on individual amenity, restaurant and gaming openings/closures along with hours of operations can be found on the website for each property.

Additionally, all Boyd Gaming properties will practice “Boyd Clean,” a set of comprehensive protocols aimed at protecting the health and safety of our team members and guests. These protocols include:

· Mandatory face coverings and temperature checks for all team members;

· Social distancing requirements and capacity restrictions across all customer and team member areas, including casino floors and restaurants;

· Enhanced cleaning and sanitation of all high-touch surfaces, including door handles, gaming machines, table games, handrails and elevator buttons;

· Increased placement of hand sanitizer dispensers throughout our properties;

· Required training for all team members on our safety protocols.

For additional information on the Boyd Clean initiative, visit http://www.boydgaming.com/boyd-clean.

Three of Boyd Gaming’s southern Nevada properties – Eastside Cannery, Eldorado and Main Street Station – remain closed during the initial reopening phase. While the Gold Coast will reopen its casino and some restaurants on June 4, the Gold Cost hotel will remain closed at the present time.

Plenty of other Downtown hotel-casinos like Plaza and Downtown Grand are set for a June 4th restart. The Fremont Street Experience removes the barricades one day earlier, June 3rd at 9am. Here’s their official announcement:

LAS VEGAS – Fremont Street Experience (FSE) announced today they will reopen the pedestrian mall and access to adjacent hotel casinos and retail stores when they reopen on June 3 at 9 a.m.

Leading up to the reopening of FSE’s casino partners, the world’s largest single video screen, Viva Vision, will display a 144-hour countdown that will conclude at the exact moment gaming operations restart at 12:01 a.m. on June 4.

Adhering to the guidelines put forth by the Global Association for the Attractions Industry (IAPPA), SlotZilla zipline will also reopen in downtown Las Vegas on June 4 at 4 p.m.

As downtown Las Vegas prepares to reopen, FSE will continue to employ robust cleaning procedures designed to mitigate the spread of the virus based on guidance of Nevada Gov. Steve Sisolak and public health officials. To ensure the safety of visitors and employees, FSE will disinfect the pedestrian mall, parking garage and SlotZilla towers twice a day with environmentally friendly and highly effective products that are immediately safe for human contact.

“The health and well-being of our guests, tenants, resort partners and employees remain a top priority to Fremont Street Experience,” said Patrick Hughes, President and Chief Executive Officer of Fremont Street Experience. “Although experiences will be altered to adjust to this new normal, we are committed to reinvigorating downtown Las Vegas and helping make a positive impact in the community. We look forward to welcoming guests back to Fremont Street Experience soon.”

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While many Strip hotels won’t be offering bar service at first, The Golden Tiki in nearby Chinatown will be ready June 5th to serve some of the best cocktails in the city. The Golden Tiki is an absolute must-do, so be sure to head over. Here’s their startup plan, naturally presented with whimsy and a dollop of “outrageous” courtesy of proprietor Branden Powers:

The Golden Tiki, Las Vegas’ world-renowned tiki bar experience, will reopen Friday June 5th from 5 p.m. to 2 a.m., Creator/Co-Owner Branden Powers announced today. They will open again Saturday, June 6th and Sunday, June 7th, close Mon-Tues and reopen again Wednesday, June 10th on a daily schedule all with the same hours, 5 p.m.- 2 a.m. (until further notice).

A limited number of patrons will be seated and served with heightened service–Reservations via the goldentiki.com website are very strongly suggested. Of course, the best safety and sanitation protocols will be followed at all times.

“Now that our capacity is smaller, we’re looking to use this opportunity to offer our fans a more exclusive-style Tiki experience,” said Powers. “We want to safely transport everyone to a faraway island where the only thing we have to fear is a cursed totem. Oh, and headhunters.”

Led by Head Bartender And Witchdoctor General Adam “Fauci” Rains, the Golden Tiki team will serve the full cocktail menu plus unannounced specials, as well a menu of tasty bites. This is not your grandfather’s pandemic party.

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Branden Powers is also the mastermind behind downtown’s Evel Pie, an all-smiles Fremont Street pizza joint that reopened on May 28th.

My friends at Las Vegas Magazine just published a comprehensive list of what’s set to re-open. It includes restaurants, attractions, gaming, and much more. You can also visit the website of any particular Vegas destination to find out what plans your favorites have in place.

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So at last, Sin City is back….sorta-kinda-maybe. If you’re ready and eager to “Vegas” again, then put on your party shoes and step through the Magic Curtain. Just remember to bring a face mask and an ample supply of hand sanitizer, okay?

Banner photo: Mike Hammer Comedy Magic 

MGM Resorts Releases Re-opening Plans


Sin City’s biggest player announces steps to welcome back guests…

Can you smell that in the air? It’s still pretty faint, but very distinct. It’s the fragrance of hope, something that Las Vegas desperately needs. The aromas of bleach, peroxide, and other disinfectants are coming to your hotel-casino, and you’d better get used to them if you want to stay and play.

It’s hard to believe, but today marks the third consecutive day that I can publish good news. On Sunday I told you about Westgate CARES, a nationwide protocol in which the Orlando-based resort company shared their research and programs freely with the hospitality industry. Then yesterday came news of the reopening of Esther’s Kitchen, spearheading a wave of similar announcements.

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Vegas Unfiltered Blog reader “Dolores” had a question about Sunday’s piece, for which I had no answer. But today I offer a converse response regarding MGM Resorts‘ measures to address sanitation and operational procedure changes. Here it is as presented courtesy of Jenn Smulo of Kirvin Doak, the Vegas-based public relations firm that represents MGM Resorts, Westgate Las Vegas, Cirque du Soleil, and several charities in the valley.

(May 12, 2020) – MGM Resorts International (NYSE: MGM) today released a report outlining the comprehensive health and safety protocols the company is implementing prior to re-opening its domestic properties and resorts which were temporarily closed in March due to the COVID-19 pandemic. The report details MGM Resorts’ “Seven-Point Safety Plan” – a multi-layered set of protocols and procedures designed in conjunction with medical and scientific experts to deter the spread of the virus, protect customers and employees and rapidly respond to potential new cases. The full report can be found HERE.

“Preparing for the moment we can re-open our doors, MGM Resorts focused on developing a plan that puts health and safety at the center of everything we do. Our ‘Seven-Point Safety Plan’ is the result of months of consultations with public health experts and outlines our comprehensive approach to welcoming guests back safely,” said MGM Resorts Acting CEO and President Bill Hornbuckle. “Our properties will not look the way they used to for a while, and that’s not only okay, it’s critically important. We will continue providing the hospitality experiences we are known for, but we must do so safely. We will continue working with experts and following guidance from the World Health Organization, Centers for Disease Control and Prevention (CDC), and government officials and regulators as we evolve these protocols based on the latest information.”

EXPERT GUIDANCE

MGM Resorts Lead Health and Safety Advisor: Dr. Shannon Magari, Vice President of Health Sciences for Colden Corporation 

MGM Resorts is working with Dr. Shannon Magari, ScD, MPH, MS as its lead health and safety advisor for this process. Dr. Magari is the Vice President of Health Sciences for Colden Corporation, an occupational health, safety and environmental firm. Dr. Magari obtained her Master of Science from the Thayer School of Engineering at Dartmouth College and received her doctoral training and served as a postdoctoral research fellow at the Harvard School of Public Health – specializing in Occupational Epidemiology. 

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OVERVIEW: MGM RESORTS’ SEVEN-POINT SAFETY PLAN

The full report, including detailed protocols, procedures and operational enhancements can be found HERE.

These protocols and procedures focus on balancing the customer service guests have come to expect from MGM Resorts with the urgent need to apply knowledge about COVID-19 and adapt environments accordingly. This plan is being implemented at MGM Resorts’ properties throughout the United States, with additions and changes being made based on local jurisdictions.

MGM Resorts’ Seven-Point Safety Plan is as follows:

  1. Screening, Temperature Checks and Employee TrainingMGM Resorts has implemented employee-screening measures to assess signs and symptoms of infection and whether the employee resides or cares for someone who has recently been diagnosed with the virus. Employees are currently and will continue to go through temperature checks before entering properties.

Guests will be asked to abide by a similar self-screening protocol prior to arriving and during their stay. Guests who have reason to believe they may have been exposed to the virus are strongly urged to follow CDC guidelines for self-quarantine and not travel. We will look forward to welcoming those guests once the self-quarantine period is complete.

  1. Mandatory Masks and Personal Protective Equipment (PPE)All MGM Resorts employees will be provided and required to wear an approved mask when on our properties. We will also strongly encourage guests to wear masks in public areas and offer masks to any guests who need one, free of charge. Gloves will continue to be worn by employees who require them to do their jobs, such as food handlers and employees who clean public areas. Additional categories of employees required to wear PPE will be identified by medical experts.
    • Drink service: We will ask guests to minimize the amount of time masks are removed when drinking on the casino floor.
    • Eating: We will ask guests to refrain from eating on the casino floor to minimize the amount of time masks are removed.
  1. Physical Distancing: Six-foot physical distancing policy will be in place, wherever feasible, with floor guides serving as reminders throughout MGM Resorts properties. From time-to-time, six-foot distancing will be challenging – and in those cases, reasonable mitigating protocols will be implemented, such as plexiglass barriers or eye protection for employees. Plexiglass barriers will be installed in areas throughout casinos and lobbies, where appropriate, for the safety of guests and employees. Signage will be installed throughout properties to guide employees and guests on how to safely practice physical distancing.
  1. Handwashing and Enhanced Sanitization: Prior to property closures in March, MGM Resorts implemented increased and enhanced routine cleaning, based on CDC guidelines, with a focus on high-touch surfaces in common areas. We will continue using proven cleaning products in accordance with EPA guidelines for coronaviruses, bacteria and other infectious pathogens. Electrostatic sprayers will be used in many large areas to allow us to apply disinfectant more efficiently.

In addition, custom-built handwashing stations with soap and water, along with hand-sanitizing stations, will be readily available in high-traffic areas and with a visible presence. Signage will be installed to guide and remind employees and guests of the importance of proper handwashing protocols.

  1. Heating Ventilation and Air Conditioning (HVAC) Controls and Air Quality: MGM Resorts has always placed a high priority on air quality for our guests and has reviewed the operation of HVAC systems to identify additional opportunities to enhance their effectiveness. Rigorous measures in accordance with established guidelines to help mitigate the risk of virus transmission have been taken throughout our properties.

As scientific information becomes available about the virus, and as additional guidance from state and local authorities and our medical experts evolve, we will continue to review and adjust the operation of our HVAC systems, fully recognizing the important role they have in keeping employees and guests healthy and safe.

  1. Incident Response Protocols: MGM Resorts has protocols in place aimed at reducing the chance infection will spread. In the unfortunate event a guest or employee tests positive for the virus, we will activate incident response protocols to ensure the infected individual has access to medical treatment, exposed areas are thoroughly sanitized and, when possible, notify those who may have come in close, prolonged contact with the infected individual. MGM Resorts has medical and security personnel on staff to respond quickly in the event of an incident.
  1. Digital Innovations: MGM Resorts is reimagining several aspects of the guest experience through technology to transition current processes into contactless options for guests that eliminates or reduces the need for waiting in line.
    • Contactless Check-In: Guests will have the ability to complete the check-in process entirely themselves through the MGM Resorts mobile app. This includes the ability to process payment, verify identification and obtain a digital room key, all through a mobile device. If preferred, physical keys will be available through self-serve key encoders. Employees will be available for guests who prefer check-in without using their mobile device, while still maintaining a line-reduced environment.
    • Food & Beverage: Digital menus will be available to view on personal mobile devices via QR code. Virtual queues will be in place for guests when immediate seating is unavailable. Guests will receive a text message notification when their table is ready.

 

Do you know of any positive actions being taken by Vegas-centric corporations related to the pandemic shutdown? Feel free to tell us about it in the “COMMENTS” section or drop me an email – Sam@VegasUnfiltered.blog. Be safe. Be smart. Be strong – Sam Novak

Photos: MGM Resorts

MGM Resorts, Westgate Announce Measures To Protect The Community


or “When Big Corporations Do Positive Things”

I’m not going to pretend that it’s been easy to continue this blog since the pandemic struck. Things are pretty bleak out there, and a never-ending flow of bad news tends to take its toll. Combine that with the fact that my freelance work has dried up….in other words “no income or unemployment”…and a positive outlook has been tough to maintain. But like so many in this position, I soldier forward with the hope that better days are ahead.

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As I was about to post my most recent piece (Station Casino closures and Miracle Mile Shops landlord demands), it was a pleasure to find upbeat news in my in-box. So I hit “publish” on that dour article and sailed straight into this one. I hope you can appreciate a little good news as much as I did.

First up is a surprise from MGM Resorts in the form of a letter to its associates:

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In contrast to the devastating termination letter that was sent out to thousands of Station Casino associates, this one offers a shred of long-term hope. MGM Resorts promises to provide health care coverage to furloughed employees through the end of August. In addition, the company is issuing grants to cover their living expenses by way of an $13 million Employee Emergency Grant Fund.

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The notification is optimistic yet filled with realistic limitations and apparently a great deal of transparency. Given the notorious and massive profit-driven layoffs this company has instituted in the past few years (including four hotel presidents) and more on the way, it’s nice to know that MGM Resorts is finally having a heart for their employees. What a shocker.

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While MGM Resorts is usually at the front of the line when it comes to games of “Follow The Vegas Leader”, it was Wynn/Encore that apparently set this precedent. As Baily Schulz of Las Vegas Review-Journal reported on March 17th:

Wynn Resorts Ltd. has guaranteed all Wynn and Encore employees payroll coverage for the next 30 days. The company’s two Las Vegas properties are set to start a two-week shutdown at 6 p.m. Tuesday, and its Massachusetts property was ordered to close by Sunday afternoon.

Wynn had previously stated that all full-time Las Vegas employees would continue to be paid during the shutdown. But a letter sent to employees Tuesday from CEO Matt Maddox shows that coverage has been expanded to include all current employees. The letter, obtained by the Review-Journal, was addressed to employees at Wynn Las Vegas, Encore Boston Harbor and Wynn Design and Development.

Tipped employees will receive an average tip compliance rate, or “distributed tips/tokes since the beginning of the year,” according to the memo.

“I need you to focus and work on a singular task: stay home and keep your family healthy and safe,” Maddox said in the letter. “In the coming days, our Company will be paying all Wynn and Encore employees to do the work of staying home and eliminating all non-essential external social contact for you and your family. I know it will not be easy to do, which is why we will pay you to do so.”

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Las Vegas Sands (Venetian/Palazzo) put forth similar measures and they’ve continued to pay associates, at least for now. From USATODAY.COM on 4/23/20:

Casino magnate and billionaire Sheldon Adelson is extending COVID-19 shutdown pay for Las Vegas Sands employees until at least May 17, according to a letter obtained by the Reno Gazette Journal, part of the USA TODAY Network.

“This pandemic is unlike anything I have seen in my business career,” Adelson wrote in the April 23 letter. “That said, we will get through it. … Until that time arrives, this company is firmly focused on the health and safety of our Team Members and supporting each of our host communities in Macao, Singapore and Las Vegas.”

While it remains unclear when the Strip will be able to re-open, Las Vegas Sands, which owns The Venetian, will continue to pay 9,300 employees through the shutdown.

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We are always incredibly grateful for healthcare workers, but especially during this time. Our resort is lit blue to honor all of the essential workers currently out there working hard to serve their communities. – Westgate Las Vegas

Westgate Resorts, which owns and operates two Las Vegas properties, has been another contributor to the “good news” department. Unlike the big three, Westgate is a very “human” company that puts their faces, personalities, strengths, and flaws out there for everyone to see. When they have problems, they strive harder. When things succeed, they share their triumphs with all who contributed.

         A personal message from President/General Manager Cami Christensen

My history with Westgate reaches back several years. Things started awkwardly when they were still a new name in town. A less-than-ideal stay turned into an open dialog of “We didn’t live up to your expectations. Can you give us a second chance?”. Since then, the historic casino/hotel on Paradise Road has become my home away from home. And their team feels very much like a family…all because they reached out and committed to striving harder.

When the pandemic situation was just starting to take hold, Westgate proactively began ramping up their sanitation procedures. They then took the bold step of shutting down some of their locations on the east coast, even before it was mandated.

Since our highest priority has always been the health and safety of our owners, guests and team members, we moved quickly to do everything possible to help flatten the curve. Before COVID-19 even reached any of the destinations where we operate, we implemented a detailed action plan to boost community safety, based on the recommendations and directives from the CDC, as well as federal, state and local health agencies.

We immediately enhanced our sanitization protocols at all our resorts, including daily deep cleaning of all public areas and back of house team member touch points. We greatly increased the number of hand-sanitizing stations at touch points for our guests and team members. We even made the difficult decision to proactively close resorts through the end of May out of an abundance of caution.

David Siegel
Founder, CEO & President

Now Westgate is extending its reach beyond resort guests and employees…to their counterparts in the hospitality industry. Westgate CARES is a new program spurred by the pandemic crisis. The initiative consists of protocols created to protect guests and associates from COVID-19…and of course, any other contaminants of concern.

In an open letter, Chief Operating Officer Mark Waltrip laid out the program, which will enable their resorts to operate smoothly and safely.

On behalf of the entire Westgate Family of Resorts & Team Members, we want you to know that when you are ready to celebrate life again, we are fully prepared to provide you a safe and enjoyable experience. From the very beginning of this crisis, we organized a dedicated team of professionals to rapidly develop and implement comprehensive procedures to protect our resort guests and Team Members.

These include advanced cleaning procedures, strict personal hygiene protocols and a long list of operating procedures necessary to mitigate the risk of this virus as much as possible. Every decision we made was based on one simple premise: do whatever it takes to protect our Team Members, guests and our local community, regardless of the impact to our business. – Mark Waltrip, COO

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The Westgate CARES initiative goes into a great amount of detail, broken down into categories. Common spaces, guest rooms, restrooms, pool/spa areas, offices, shuttle buses, and administrative areas are all addressed. Methods of disinfection are elaborated on, including the use of safe ultra-low-volume disinfectant foggers and sanitizing solutions.

Changes to common operations such as check-in/check-out, housekeeping, vendor screening, repairs/maintenance, laundry, bell service/bag storage, child play areas, and food/beverage service are all spelled out within individual documents. Every procedure is posted in its entirety and can be examined/downloaded by clicking here.

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All major resorts have been ramping up their safety protocols in recent weeks, so why am I focusing on Westgate? Simply because the company has freely shared its investment and research with every colleague, counterpart and competitor in the hospitality industry. It’s a move that’s indicative of their many programs that honor patrons and the public in general.

While Westgate is fortunate to have the resources to navigate this challenge, we also recognize that our local communities are only as strong as the weakest link in our chain. There are thousands of small businesses in our community who may not have the know-how and resources to put together a plan that helps them successfully and safely operate their business as the country emerges from this pandemic.

Therefore, in the spirit of helping our communities, we are sharing in its entirety, all of our plans, procedures, and protocols that outline exactly how we intend to keep our Team Members, guests and communities safe, including the procedures for our resorts, hotels, restaurants, spas, fitness centers, water parks, call centers, and offices.

These documents…represent hundreds of man-hours of research and intellectual capital from some of the hospitality industry’s most skilled leaders, and we hope that local businesses find them a helpful resource. – Mark Waltrip, COO

It’s also worth noting that the primary Vegas location on Paradise Road is one of twenty-nine destinations in the Westgate family, yet their only one with a casino. When the resort reopens on June 18th, it will follow Westgate CARES protocols in addition to stringent casino-specific guidelines as mandated by Nevada Gaming Control Board. You can learn more about those requirements by heading here.

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In last week’s column, I described devastating corporate decisions during this crisis that will define their role in Sin City’s future. MGM‘s choice to extend employee benefits won’t undo the heartache they’ve unleashed in recent years, but it’s a start.

As for Westgate, offering their COVID-19 program for free exemplifies the company’s history of goodwill. You’re free to spend your discretionary income wherever you choose, but I know who’ll be getting my money going forward.

As a valued guest in the Westgate Resorts family, I want to thank you for your patience, understanding and loyalty during this difficult time. We look forward to the day that all our communities can return to good health, and we can welcome you back home to a refreshed Westgate Resorts that’s even better than before. – David Siegel, Founder, CEO & President

Do you know of any positive actions being taken by Vegas-centric corporations related to the pandemic shutdown? Feel free to tell us about it in the “COMMENTS” section or drop me an email – Sam@VegasUnfiltered.blog. Be safe. Be smart. Be strong – Sam Novak

Sabotaging Sin City’s Return


Miracle Mile Shops and Stations Casinos deliver crushing blows to the local economy amidst relaunch efforts…

Update 7/14/20 – I’ve been told by someone I trust that a major show on the Strip has pulled out all of their equipment, sets and props from the theater due to a dispute with Miracle Mile Shops landlords. They are demanding full rent incurred during the shutdown. I have been unable to confirm this with other sources, but it’s in line with the documents I’ve seen that were provided by a retailer within the mall.

Our entire nation continues to endure a seemingly endless pandemic lockdown. Weeks have turned into months, and quarantine extensions get added as our bank accounts dwindle. The world will be a very different place when all of this has passed. Only the strong, smart, and very lucky may come out of it relatively unscathed.

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The economy of Las Vegas seems to be most in jeopardy of total collapse. No other city depends so greatly on a daily influx of tourists. Our locals form a giant hospitality team, ready to host, serve, and entertain the world. If and how that will happen again has become an aggressively-debated subject, as a cringe-inducing exchange between Anderson Cooper and Mayor Carolyn Goodman recently demonstrated. So while casino execs and politicians huddle over their laptops, hashing out plans through virtual meeting apps, it’s the “little guys” who are about to suffer the most.

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This week, a series of letters was sent out to business owners and employees that will put thousands of Vegas residents permanently out of work. Those dedicated staffers and smaller-scale entrepreneurs are being erased from the chalkboard with the flick of a wrist. It’s a crushing blow delivered at time when people couldn’t possibly be more vulnerable, an ugly tactic we should remember with our wallets long after the doors to Las Vegas have been unlocked.

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Letter number one comes from Robert Buchanan, Vice President/General Manager of Miracle Mile Shops. Sent to tenants of the busy Planet Hollywood-based mall, the letter requires an agreement to pay the full amount of rent accrued during shutdown. Business owners must sign off on this legal agreement prior to reopening, despite the fact that their businesses have been unable to generate a single dollar of income since mid-March.

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The multi-page document, of which I have a copy, offers the option to defer payment of rent and spread it out over twelve months (without interest or penalties). Failure to pay the rent would result in a monetary default of lease terms. Recipients have been instructed to keep the terms confidential and not to discuss the matter with other occupants of the mall or any third parties (oops…too late).

While an interest-free rent deferral might sound generous on paper, the amounts in question can literally be hundreds of thousands of dollars per tenant. These are staggering sums that will more than likely cripple and/or close a significant percentage of Miracle Mile‘s shops and restaurants.

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The tenant that contacted me about this situation explained that rental rates are based on a monthly average of the mall’s total annual foot traffic. Nevertheless, no adjustments have been made to reflect a period of ZERO customers. No pro-rating, no discounts, no rent forgiveness, no exceptions. The store owner, who asked to remain anonymous, noted that his business was already struggling to break a profit.

Hard to share too much without giving away _____ (name of business) but I’d been trying to talk to them since this (the pandemic) started. No response, vague replies to emails. I kept asking a week leading into it. No guidance, no direction.

Finally we were given 24 hours to vacate. To get access we now have to schedule a meeting with a Miracle Mile security guy to walk us there. Total lockdown. They still want full rent. So ironic.

At Miracle Mile Shops, as in many other malls, a tenant’s rent is only one part of their financial responsibilities. They also have to pay their share of marketing, insurance, trash, water, security, facilities maintenance, and much more.

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In other cities, landlords have taken pro-active steps to offer assistance. They are so concerned about losing valued tenants that they’re asking what can be done to assure that shops will reopen. But in corporate-run Vegas, nothing matters except for pleasing the stockholders.

How is this legal? It’s insane! It will take Vegas at least a year to recover from this so how can the landlord do this to its tenants? Multiple tenantss are grouping together and with one voice seeking legal assistance to fight this greed.

It just simply breaks your gears when you’ve worked so hard for something and been paying big dollars to this landlord for them to rip out our hearts during a crisis like this.

I’ve already mentioned Mayor Goodman, whose “Open up Vegas and see what happens” stance has garnered an enormous amount of ridicule. At the opposite end is Governor Steve Sisolak, who put the statewide shutdown in place. Sisolak supports a slow and organized approach to restoring our daily lives, which has received its own share of protests and demonstrations.

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I’m not interested in delving into political arguments here, as I see logic in both approaches. The reason I bring it up is to emphasize that everyone has a stake in the decisions. Nobody has a perfect list of answers, so we wait, sacrifice, obey the rules (or protest) and watch those bank accounts dwindle down to nothing.

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In the meantime, everyone seems to be asking the same question: when will MGM Resorts open? The same with Caesars Entertainment properties and Sands Corp. (Venetian/Palazzo). And while we focused our gaze on the big three, a lesser-known chain called Station Casinos swooped in and drove a dagger through the hearts of thousands of its own employees.

Vegas-based Station, which operates ten local establishments including Sante Fe Station and Palace Station, has gotten pretty powerful in recent years. Bolstered by the success of Red Rock Hotel and Green Valley Ranch, Station plunked down a cool billion to buy and renovate the once-popular Palms Casino Resort. An undeniable failure, the “new” Palms bled massive amounts of money, mostly through the catastrophic disaster known as KAOS Nightclub.

Station Casinos rested their billion-dollar Palms investment on the shoulders of a vulgar rapper-felon…and a grown man dressed as a marshmallow…

On May 1st, Station Casinos sent out letters to full-time Palms employees, announcing their terminations…effective 5/16/20. Similar letters were mailed to employees of Fiesta Henderson and Texas Station, both operated by Station Casinos. What makes this letter particularly ruthless is that they’re referring to the shuttering of the three hotels as a “temporary closure”, which in actuality took place two months ago. What this means is that when Palms, Fiesta Henderson and Texas Station reopen (if ever), they will be treated as new entities.

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              Palms Casino is the latest tombstone monument dedicated to overreaching ambition…

In the meantime, Station is off the hook for protecting their own employees. The company will grant certain benefits through September, then the labor force is on its own. The letter also stated that their will be “no bumping rights”, meaning that terminated individuals would have to reapply for their previous jobs, forfeiting any earned seniority if they return. This also means zero opportunities to transfer to other Station locations to maintain that seniority.

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           Photo: Sky News

Some people out there may be inclined to say “Corporations have to do whatever is necessary in order to survive”. But what about right now? Unleashing a bloodbath in the current economy is simply catastrophic. I’d rather see a company dig in for the moment and take its chances later. Much later.

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So what is a struggling employee or business person to do in the current climate? We certainly can’t rely on the government to help. Very few people have had success in collecting unemployment benefits, judging by the daily posts I read on social media. Sadly, numerous businesses have announced that they won’t be coming back, either. Friends of mine from every walk of life are considering moving away and some have already begun the process.

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Performer Andrew Hill, who entertains audiences at Station Casinos, shared these hard words regarding the closure of Fiesta Henderson on Facebook:

Well looks like our contract at the Fiesta is done and dusted ! Yep, for all the clueless fools sprouting Vegas is gonna bounce back!! ….Can you all Please stfu!

If anyone quotes the most idiotic destructive statement of “Vegas always reinvents itself” or “ we’ll be bouncing back in no time” …. can you please punch them very hard in the face!

When ever the wonderful PR word “ reinvent” is used …. it is code for cost cutting, slashing entertainment and figuring out how to screw people to make more money…

For those who stick it out and hope for a successful recovery, things look bleaker every day. Think back to the long-term effects that 9/11 had on the airline industry. In order to offset dwindling profits, nearly all airlines began charging mandatory fees for checked suitcases and eventually, carry-on bags. Yet once air travel rebounded, those fees remained. They now generate more profit than actual ticket sales.

Las Vegas Hotels closed own to COVID-19 Virus.

As you read this, Las Vegas is virtually a ghost town. Every action taken by those in power during the days ahead will undoubtedly become a new standard. If the events of this week are any indication, the citizens of this city are in for for years of serious trouble.

Many of us have been hoping that Vegas will use the shutdown as an opportunity to undo damaging decisions of the past decade. Former Vegas Mayor Jan Jones Blackhurst is among them. We’ve urged the Big Three to toss out resort fees, eliminate paid parking, send “celebrity chefs” packing, dump those $20 cocktails down the drain and make Las Vegas appealing to the masses once more.

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Las Vegas may be your playground. But it’s also our home. The future of this city depends on it being recognized as a community of flesh-and-blood people. But nobody seems to be listening.

Banner Photo: Palms Casino via Facebook


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Click here for the article’s companion piece “Vegas Goes Dark – The Beginning of the End…or a new Beginning?”

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Click here for my related article “Is Sin City Determined to Drive You Away?”

 

 

 

‘Virtual Hosting’ – Workshops and Conferences With Sin City Flair


Vegas entertainers transform your online events from drab to fab with professional results…

If you’ve participated in online meetings at sites like ZOOM, Skype and Messenger Desktop, you know that they can sometimes be dry and clunky affairs. If that’s the case, perhaps you or your employers should consider a professional host.

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Virtual meetings are a burgeoning field that will continue to grow in this era of social distancing. Fortunately, two entertainers with Sin City backgrounds have already mastered the techniques of this platform and can transform your conference into a fun-filled yet productive affair.

Jeff Civillico

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Jeff Civillico has been thrilling Las Vegas audiences for about a decade. Energetic and charismatic, the “action comic” has been a staple at corporate functions for the majority of his career. Quick-witted and gifted with flawless audience interaction, he knows how to capture and hold your attention.

Civillico’s experience on the Vegas stage has given him a unique perspective when it comes to emceeing. He’s hosted his own Vegas-based talk show and a pilot for Travel Channel. Throw in some tech-savvy ingenuity and it’s clear that Jeff is already at the forefront of virtual hosting.

Initially, I was skeptical of virtual events, thinking “so much of what I do is based on connecting with the audience… how could this possibly work?” I’ve been pleasantly surprised by the virtual events I’ve hosted so far. There’s emotion, laughter, spontaneity, even real applause… you just have to unmute everyone to get it! Is it the same? No. Is it as good? If we’re being honest, no. But does it still work in a different way? Yes, I believe so. – Jeff Ciillico

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So how does having a host boost the success of web-based meetings? It’s all in the flow. As Jeff explains it:

A professional host has gone from being a nice add-on feature for your in-person event to an ESSENTIAL piece of your virtual event. Virtual meetings are going to be a little bumpy and potentially disjointed, especially in the short term. It’s going to be more difficult to get and keep attendees’ attention. You need someone who can pull all the event elements together to create a cohesive conference experience that is still engaging and impactful. You need a professional.

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The difference between virtual and real conferences is similar to the “movie theater experience” versus watching something on television. It’s easier to be distracted or lose interest when you’re on your own turf. A professional host utilizes his or her unique skills to draw attendees in and capture their focus. For Civillico, team-building exercises and comedy seem to work best:

People are loving these shows/team-building workshop combos! It’s common knowledge that the attention span of a virtual event is shorter than an in-person event… “squirrel!” … so I’ve been combining my clean comedy show with a juggling workshop and it’s proven to be very successful.

One of the basic principals of performance art is “Know Your Audience”. That rule applies to corporate functions as well. Civillico tailors each hosting gig to maximize participation, engagement, and positive response from attendees. That leads to more productive meetings and greater long-term results.

These workshops can be more “corporate” for employees and reinforce themes of connection, trust, and teamwork. Or they can be more “entertainment-based” for families of employees. Regardless of how you want to customize them for your organization, these events are high energy, interactive, and FUN!

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Win-Win Entertainment is a not-for-profit organization that Jeff spearheads. Based in Las Vegas, Win-Win Entertainment creates opportunities for professional performers to share their time and talent with children in need. They’re 100 percent volunteer-based, have no paid staff, and all performers donate their time for every event.

Win-Win has gone virtual during the pandemic, too, making it possible to continue its mission using the power of technology. Click HERE to learn more about how the organization has “pivoted” during the COVID-19 crisis.

We’re not going to let the coronavirus stop us from bringing smiles to children who need them. That’s our mission. That’s what we do. So for the time being instead of our regular in-person talent visits to children’s hospitals, we’re arranging “virtual visits.” After testing these virtual visits with several of our hospital partners, we’re rolling them out to our entire performer community.

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Jeff gave the final performance of his Las Vegas residency last December, but his work with audiences and charities is far from over. Visit jeffcivillico.com or call (702) 777-2782 for more information.

Jay Jay –

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Jay Jay is another virtual host with Sin City DNA. Like Jeff, he’s a high-energy, outrageously funny, and an absurdly handsome dynamo. The Australian entertainer/motivational speaker/model/TV show host has traveled the world, fronting gigs of every size with a level of expertise rarely seen, especially at his young age.

Constantly I hear from clients that a company has been using one of their internal staff to MC their conference. Usually the rationale is that the person
“can talk well on a mic” or “can tell a few jokes”.  This may be true but what clients don’t understand is that being good on the mic or telling a few jokes is far from what a professional MC actually does.

A great MC should be facilitating the event, getting your guests involved, and interacting with each other, plus really pushing the key messages and main themes. So when your guests do leave, it’s an event that they will talk about for years to come. – Jay Jay

Jay also draws his hosting skills from the world of entertainment. His comedy and crowd engagement abilities are unforgettable. He’s also quite a magician, as you can see from this clip:

Sin City audiences were stunned when Jay stepped up to the mic last year for an interim hosting gig at Aussie Heat. Not only did he whip the crowd into a frenzy, but he got into the act and ripped off his shirt to flaunt a stunning set of abs.

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Jay is at the top of his game when it comes to emceeing your function. Better yet, he can turn the reins over to you…AFTER teaching you how to become a more powerful public speaker. And what that boils down to is having a plan of action for when the pandemic shutdown passes.

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I work with people who are in control of their own boat. What are we doing now? And what are we doing post-COVID? What’s your plan? This is the time to deal with it because there are no distractions now. It’s my plan to get you out of your head and give you accountability.

I never care about what level you’re at. I care that you listen, you take action and you get your “wins”. When you get your “wins’ it feels amazing. I’ve heard all the excuses – I’ve made half of them. But it’s not about me. Most people have never had anyone in their corner. I want to speak to your soul and move you straightaway.

What Jay promises is a guaranteed success for you and your business. His methods are targeted at booking more clients, achieving greater financial opportunities, and delivering highly-impactful messages. To help, he’s offered free online motivational-speaking classes that emphasize support for COVID-19-affected individuals. Once you see what Jay can do, you’ll want to be a regular client, too.

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You’re itching to get back out on stage so you can impact millions! But hey – remember your stage isn’t only physical. You can now be on stage virtually. Want to be BOOKED out on virtual stages globally? I’ve made my chess move, it’s your turn. DM me and we can set up a call and make that happen for you! – Your Success Wingman

Contact Jay Jay by following this link

Photos, Jeff Civillico, Win-Win Entertainment, Jay Jay

Cirque du Soleil Marches Forward with ‘One Night for One Drop’


Clean-water benefit show gets reinvented amidst the pandemic shutdown…

The annual One Night for One Drop has become quite an anticipated event. For just one evening each year, acrobat, artists, and alumni from several Cirque du Soleil productions come together for a spectacular gala. The purpose is to raise money for One Drop Foundation, an organization whose goal is to provide “sustainable access to safe water and sanitation for the most vulnerable communities through innovative partnerships, creativity and the power of art.”

While that mission statement is quite a mouthful, what it boils down to this: a reliable source of clean water for regions desperately in need of such. One Drop Foundation makes that happen by raising funds through performance arts, most notably Cirque du Soleil.

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It seems only fitting that Las Vegas, a haven in the middle of the desert, would focus this amount of intensity on the importance of water resources. So each year the entertainment community of Sin City rallies around One Drop Foundation to draw attention to that vital necessity.

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Since its inception in 2013, One Night for One Drop has raised over $40 million. While prior entries had assembled talent from the various resident Vegas productions under one roof, 2020 was slated to be a bit different. Instead of a uniquely-created event, the organizers decided to showcase R.U.N (Cirque’s abominable new production at Luxor) with a special performance. Alas, a critical drubbing and anemic ticket sales of the now-shuttered stunt show jettisoned those plans.

December 5, 2019 – One Night for One Drop is not a traditional fundraising event. The evening begins with an intimate pre-show cocktail reception followed by a blue carpet filled with celebrities and guests. Prior to the R.U.N performance, a live auction spotlighting once-in-a-lifetime experiences and unique luxury items will be presented in the R.U.N Theater.

R.U.N‘s moment in the spotlight was chased away in favor of a single-night edition of The Illusionists. That existing product was acquired by Cirque through a 2019 purchase of The Works Entertainment. The plan was for The Illusionists to use R.U.N‘s theater at Luxor, a choice that hinted at the permanent closure of their mega-flop a short while later. And now that all theaters are shuttered thanks to the pandemic, The Illusionists had to retreat with their rabbits and top hats as well.

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Undeterred, Cirque and One Drop are soldiering forward with a virtual offering of their annual event. Previously-filmed footage has been edited into a one-hour presentation that will be available for you to view at home. (Click THIS LINK for my article on other Vegas-inspired virtual offerings.)

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Here is the official press release with details on how you can experience the spectacle of Vegas-style Cirque du Soleil from the comfort of your living room:

On May 1 at 12 p.m. PDT / 3 p.m. EDT,  the One Drop Foundation and Cirque du Soleil will premiere a 60-minute special featuring unforgettable moments from previous editions of One Night for One Drop, the annual fundraiser to benefit international water foundation One Drop™ showcasing Cirque du Soleil artists alongside celebrity guest performers.

Taking place annually since 2013 around World Water Day, One Night for One Drop imagined by Cirque du Soleil and presented by MGM Resorts International recently had to be canceled in the wake of the COVID-19 pandemic. The unparalleled livestream episode, available on the CirqueConnect platform, will highlight the impressive collaborative work between One Drop and Cirque du Soleil over the years and will feature surprise guest appearances.

United by the power of art, One Drop and Cirque du Soleil are proud to connect their creativity to provide entertainment when it may be most needed, while making a commitment towards a better world. Moved by a desire to stay connected, the CirqueConnect content hub provides a source of high-quality entertainment for fans to enjoy from the comfort of their homes, as safety measures to combat the Coronavirus (COVID-19) have suspended live entertainment across the globe.

“As we face this unprecedented pandemic, One Drop’s mission of providing access to safe water and sanitation has never been more critical,” said Marie-Anne Tawil, Chief Executive Officer of the One Drop Foundation. “The world may seem to be apart right now, but coming together to safeguard the vulnerable communities on this planet where water is scarce has never been more important. Everyone should have access to water, soap, and adequate conditions for a healthy life, but also to properly prevent and reduce the spread of COVID-19 on a global scale.”

This One Night for One Drop 60-minute special will be the sixth edition of the CirqueConnect weekly series, and will remain available after its premiere at cirquedusoleil.com/cirqueconnect.

 How to watch the special?  

On May 1 at 12 p.m. PDT / 3 p.m. EDT, tune in to the 60-minute One Night for One Drop special at cirquedusoleil.com/cirqueconnect.  

So, despite a number of hiccups and obstacles along the way, One Night for One Drop will make its mark on 2020 after all. With Vegas live entertainment facing a frightening and uncertain future, this is a golden opportunity to witness the marriage of Cirque du Soleil and Sin City in a unique format. So, be sure to tune in and contribute if you can.

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Learn more about One Drop’s safe water access and sanitation projects and how to support here: https://www.onedrop.org/en/events/special/. To bid on an amazing item/experience on their online auction, visit Charitybuzz at http://www.charitybuzz.com/onenightonedrop

Photos: Cirque du Soleil, One Night for One Drop via Facebook

Get ‘Portnoyed’ With Sin City’s Philanthropic Artist


Famed caricaturist Neal Portnoy donates talent and funds to furloughed Las Vegas performers…

Update 7/12/20 – In addition to the wonderful effort that Portnoy Gallery has put forth to assist entertainers in the community, this year it will be hosting a benefit for St. Jude Ranch for Children. The announcement from Dorothy Cannata Portnoy is as follows:

We are excited to announce our Annual Christmas in July event and Raffle Fund Raiser. Limited tickets for social distancing during event and unlimited virtual tickets available. The day will be broken down to 4 sessions each having different raffle prizes and one grand prize at last session including all who bought tickets Pick the group you like best or all. The virtual tickets are set up the same way. Click here for full details. Looking forward to a great day of supporting St Jude’s Ranch for Children.

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Donations of household items are also being accepted – you can request a copy of the wish list from Dorothy Cannata Portnoy by clicking here.

UPDATE5/17/20 –  Neal Portnoy messaged me to let me know that my oversized mug had been “Portnoyed”, too. The honor is overwhelming…and I’m thrilled that he made the decision to include me in this illustrious collection. You can obtain yours and help the unemployed entertainers of Las Vegas by clicking here.

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                                                         Hey, my mug is on a mug! 


For many entertainers, the benchmarks of success are seeing their name in lights and perhaps, someday, a star on the Hollywood Walk of Fame. But you’ll know that you’ve really made it when your likeness has been “Portnoyed”.

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Neal Portnoy is a successful artist who specializes in caricatures (or “cartoon portraits”) of famous performers and sports figures. His Portnoy Gallery in Las Vegas is a veritable shrine to pop culture and the entertainment world. Its centerpiece is the Wall of Honor, a collection of Portnoy’s most revered work.

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Once a year, the Gallery holds a red carpet induction ceremony that’s attended by public figures, prominent athletes, celebrities and one very special doggie. Neal’s background as a baseball player and sleight-of-hand entertainer gives him a unique insight that few artists possess. His portraits, most often created with felt markers, capture the dedication of his subjects along with their humor, talent, and charisma.

Working with felt markers is a unique and challenging medium. As Neal explains it:

Markers…unlike oils, unlike acrylics, unlike water colors…is a stain. You can change colors in water colors, acrylics and oils, and kind of put what you want down. But with marker, every line you put down, stays down.  If I make a mistake, I make it into something else…’cause every line is an expression.

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When it comes to being charismatic, the Massachusetts native exudes a wonderful degree of warmth and confidence. It’s easy to understand why some of the most powerful names in entertainment have entrusted their images to Neal. From members of the Las Vegas Raiders to Barry Manilow, Freddy Mercury to Aretha Franklin, each work of art is timeless and unforgettable.

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My first opportunity to chat with Neal was earlier this year. It was at the Summerlin birthday party of influential power-player Mark Messina, where I shared a table with the artist and his charming wife, former New Yorker Dorothy Cannata Portnoy. During our conversation, Dorothy told me that she is the gallery’s Director. She also tirelessly assists her husband in his efforts to support the local community.

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The Portnoys invited me to their studio to check out Neal’s collection. Alas, a certain pandemic became headlines soon after, placing my visit on a to-do list for when life returns to normal. In the interim, I’ve researched the gallery via websites and social media. There I learned about a heartwarming effort that the couple and Mark Messina have created to assist out-of-work Vegas entertainers.

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As you may recall from last week’s article on the Mondays Dark Live Stream Telethon, the residents of Sin City are unparalleled when it comes to taking care of their own. That’s why Portnoy Gallery has decided to donate 50 percent of sales from Portnoyed.com:

Las Vegas has been hit particularly hard due to quarantines and venue closures.  Our entertainers have been among the hardest hit.  We would like to give back to the community, by providing our out of work entertainers 50% of proceeds from our current online products.  Please browse our store for your favorite Las Vegas entertainer, and together we can help them get through this period.

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Up for grabs are 76 uniquely-designed coffee mugs, each featuring a beloved Vegas celebrity. Musicians like the Bronx Wanderers, Niki Scalera, David Tatlock, Mark O’Toole, Michael Shapiro, and Zowie Bowie can join your coffee break, along with comedians Carrot Top, Mike Hammer, and John Di Domenico. Even Messina and my colleagues Gabe Ginsberg, Chet Buchanan and Johnny Katsilometes have their mugs committed to a mug.

To obtain one or more of these uniquely Vegas collectibles (while simultaneously fueling the movement to keep Las Vegas entertainment alive) visit this link. Until the gallery reopens, you can browse and purchase prints of Neal’s creations by clicking HERE.

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Portnoy Gallery is located at 1537 W Oakey Blvd, Las Vegas, NV 89102. Phone 702.685.2929 for more information.

Photos: Neal Portnoy, Dorothy Cannata Portnoy, David Orlov, Dianne Davis, Jonathan Scott