Creepy Chills Lie Behind the Rose-colored Glass of “Lucky Dragon Hotel”


A surreal, eerie experience awaits those who check into the ill-fated casino resort…

Lucky Dragon Hotel Vegas

Two short years ago, the Lucky Dragon Casino Hotel was a beacon of hope for the troubled north end of Las Vegas Boulevard. With stalled projects like Fontainebleau and Echelon Place (the future Resorts World) as constant reminders and the SLS Las Vegas already stalling, this Asian-themed boutique hotel could very well have been a much-needed jump start.

Lucky Dragon Hotel Vegas

Things looked even more promising when an early-December 2016 opening date got tossed out the window. To the surprise of just about everyone, Lucky Dragon‘s doors opened on November 19th, creating an avalanche of media hype, great PR…and once again, hope for this section of the Strip.

Lucky Dragon Hotel Vegas

The 203-room casino hotel offered three restaurants, a tea-garden lounge and quick-bite outlet as well as gambling that was designed to appeal to tourists from the Far East. Despite initial problems in getting the project financed and completed, Lucky Dragon was constructed around many Asian concepts of good fortune. Decor, lack of “unlucky” numeral four and feng shui were integral to Lucky Dragon’s design.

Lucky Dragon Hotel Vegas

By February of the following year, it was clear that luck had already begun to bleed away from the fledgling property. Media announcements hyped “improvements” to dining and gaming options. Dragon’s Alley food court was shut down to accommodate changes in the floor plan. High-end gaming was added to attract more cash flow.

Lucky Dragon Hotel Vegas

Lucky Dragon Hotel Vegas

                      Dragon’s Alley was an early victim of “improvements”…

Sadly, a month later Lucky Dragon‘s staff underwent a massive cut, with everyone from top managers to waiters being let go. As legal and financial troubles began to mount, live entertainment was added that summer as a new draw. Nevertheless, interest in the short-lived sensation had fallen away to essentially nothing.

By the time I finally got around to visiting the property last October, it was eerie, silent and virtually empty. Interestingly, the date was October 1st, 2017, the evening of the Las Vegas Massacre at Mandalay Bay‘s events center. So you can imagine that the entire night is burned into my memory…and this was a creepy way to start it off.

Lucky Dragon Hotel Vegas

As you can see from these photos, the casino and restaurants were nearly devoid of guests. What had gone wrong? Was it the unusual location in a sketchy neighborhood? Could the theme just be too targeted towards a specific demographic? Perhaps the place just sucked.

Lucky Dragon Hotel Vegas

Walking around the casino building was such a downer that I quickly departed without even taking the skybridge over to the hotel tower (they’re two separate buildings, which could also be a factor in its failure).

Lucky Dragon Hotel Vegas

By January of this year, the entire casino and restaurant operations were shut down, leaving the hotel and lobby lounge as the only survivors. How it has continued to function in its current state is anyone’s guess. Despite this, I’ve been itching to stay at the Dragon ever since…just out of morbid curiosity. After all, it could be quite a thrill, especially after just watching a full season of American Horror Story – Hotel.

Although this writer tends to fluctuate randomly between adventure (skydiving over the Vegas desert) and playing safe (no SAW Escape Room Experience for me, thank you) the idea of spending the night in a nearly-abandoned hotel sounded intriguing. So when an offer came up on Agoda.com for $24 a night with no resort fees, I swooped in like a vampire after a nubile virgin.

Lucky Dragon Hotel Vegas

                   A view of the parking garage from the unattended valet area…

I arrived into town on the morning of June 14th, weary from lack of sleep and needing a nap before a function that evening. Phoning ahead to see what the soonest check-in time could be, the agent told me to come over now. There would be no additional fees for early arrival. Nice!

Lucky Dragon Hotel Vegas

Lucky Dragon Hotel Vegas

Lucky Dragon Hotel Vegas

I headed straight over from the airport, found a parking spot in their convenient (and free) parking garage and made my way into the east structure. This is where things began to get ominous, as you can see from the photos.

Lucky Dragon Hotel Vegas

Lucky Dragon Hotel Vegas

Lucky Dragon Hotel Vegas

The former casino was dark, dreary and completely silent. Makeshift signs directed guests towards the opposite building via an enclosed skybridge. Access to restrooms and other areas was blocked off, not that anyone would want to explore, would they? (heh heh)…

Lucky Dragon Hotel Vegas

       Reverse angle of the skybridge and casino (in the distance) from the hotel corridor…

At this point I’d encountered no one….not a single living soul. The silence was off-putting and in sharp contrast to the bright colors and modern decor that awaited me when I entered the lobby. A short walk past the concierge’s desk (which was actually manned) and I was facing the agent with whom I’d spoken on the phone.

Lucky Dragon Hotel Vegas

It was clear from the lack of patrons why a room was available at this hour. Aside from the back of a head near the reception desk (pictured above), I hadn’t passed a single guest.

Lucky Dragon Hotel Vegas

Without a casino or any restaurants, the resort was likely to be slow…but completely dead? I’d never seen a Vegas hotel this devoid of activity and foot traffic. Even the Imperial Palace at its skeevy worst had always been packed with bargain travelers. So where was everyone?

Lucky Dragon Hotel Vegas

Behind me was the deserted Cha Garden, a lounge and bar that specializes in specialty teas. The western wall is a series of glass doors that open up to a splashing pool, waterfall and garden. The decor is modern, soothing and of course, very feng shui. A small breakfast and coffee are served here each morning, included with the resort fee.

Lucky Dragon Hotel Vegas

And speaking of that resort fee, the agent attempted to charge it to my credit card, despite the “resort-fee inclusive” offer I booked under. She claimed that there was no such offer to her knowledge but my printout proved otherwise. And then came a lengthy wait as the clerk took my paperwork to an unseen manager in the back.

Upon her return, I was advised that the manager had been unable to reach Agoda and that they’d make a decision later as to whether I’d be assessed the resort fee ($28 plus tax). Or so they thought it was up to them. I’m not a cheapskate, but a deal’s a deal.

Lucky Dragon Hotel Vegas

Lucky Dragon Hotel Vegas

I was finally assigned room 318 (despite being the only guest, the check-in process took nearly fifteen minutes) and headed back to the elevator. The hotel’s third floor was bright, clean and cheerful. So was the king-bed accommodations. Linens and furniture were in great shape, the carpeting looked fresh and the walls were decorated in soft, soothing colors.

In-room amenities were sparse but sufficient. TV, ironing board (iron by request), dual closets, clock radio and a digital safe are standard, as were a writing desk and easy chair. Two tiny bottles of water were stocked next to an ice bucket. There was no in-room coffeemaker, but your daily java is available for free in the lobby during morning hours.

The bathroom was simple but spotless and sleek. I especially liked the inclusion of a pair of insignia-branded robes. There were no toiletries provided except for a small tube of basic shampoo and two bars of soap. The walk-in shower was large and had a stationary head at a generous level, often a problem for people of my height or higher.

Lucky Dragon Hotel Vegas

Lucky Dragon Hotel Vegas

Aside from the unnerving quiet, I was somewhat uncomfortable with the constant pink glow that flooded my quarters via the rose-colored glass. It gave a nauseating sensation of being captive inside a strange glass cage…a suffocating, queasy feeling that was compounded by the less-than-attractive view. So the curtains were drawn closed and remained that way for the duration of my visit.

Lucky Dragon Hotel Vegas

After a nap and shower it was time to attend a function at a nearby resort. Once again, not a sound to be heard or a soul to say hello while strolling through the premises. At least this time the lighting had been turned up inside the vacant casino. That evening when I returned, the common areas were still silent…except for two somewhat rough-looking guys who seemed to have wandered in just to peek around.

With nobody to monitor things of this nature, the entire casino tower and hotel corridors are basically a free-for-all. It might have been reassuring to encounter at least some type of security presence. So I definitely don’t recommend staying at Lucky Dragon if you’re a solo female…or anyone who’s easily spooked.

Lucky Dragon Hotel Vegas

When suffling downstairs the next morning for some caffeine, there were actually other guests doing the same. I’d literally been here for over nine hours without seeing another patron. There was only a handful of guests, but all seemed pleasant, mannered and reserved…a bit surprising given the ludicrously-cheap rates.

The same agent was manning the reservation desk again. She advised me that management had been unable to reach the third-party booking site but wasn’t going to charge me the disputed resort fee. I let her know that I’d be showering and departing very soon, so the young lady kindly processed my check-out.

Lucky Dragon Hotel Vegas

                                                               Taxi for one, please…

Without any crowds to speak of, it’s an easy in-out process at Lucky Dragon, which was a big plus to me. There are no long taxi lines, Uber/LYFT hordes or buses to maneuver around. The Sahara Avenue location just off the interstate makes it easy to get to and from the airport.

Lucky Dragon Hotel Vegas

There are plenty of reasons to stay at Lucky Dragon along with many downsides. I’ve already booked two future stays here but am almost certain it will be completely closed before year number two is up.

Attempts to make additional reservations on their website result in error messages, no matter what date combinations I entered. Also, a few third-party sites now offer this troubling type of message:

Lucky Dragon Hotel Vegas

                                                            Lastminutetravel.com

The north end of Las Vegas Boulevard may or may not be undergoing a renaissance, depending on whom you ask, but it’s unlikely that Lucky Dragon Hotel Casino will be part of its rebirth. Despite all the excitement this little place once brought to the city, its future looks anything but rosy.

Lucky Dragon Hotel Vegas

If you’re curious, adventurous, unafraid and would like to try a stay at Lucky Dragon, give them a call at 702.889.8018. Or you might have more success than I did booking at their website. The address is 300 West Sahara Avenue, adjacent to the Golden Steer Steakhouse.

Lucky Dragon Hotel is currently the best lodging bargain in Las Vegas. It’s new, extremely comfortable and very, very strange. Give it a try! Just don’t wait too long…the flaming breath inside this weird, unlucky little dragon will most likely be extinguished very soon.

And one more failed north-Strip resort will sit amongst the others in the dark.

Lucky Dragon Hotel Vegas

Photos: Sammasseur, exterior shots by Greg C., American Horror Story: Hotel still from FX 

 

 

 

 

 

 

 

 

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NEON DREAMS – RENO: Where “Old Vegas” Went To Thrive


Yours truly visits Sin City’s sister and re-discovers treasures you thought had long disappeared….

Reno Old Vegas

Last week, three downtown Boyd properties quietly began charging resort fees. Popular Main Street Station, California and Fremont hotels were three of the last four to avoid the reviled mandatory daily charges. Now only Four Queens remains as the sole truly value-laden destination in what was once considered a refuge for those avoiding Strip-style gouging.

To make today’s Vegas seem even more frustrating, our friend Scott Roeben of VitalVegas.com recently exposed a sneaky, expensive trick being played on patrons at nightclubs like Tao, Omnia, Hakkasan and Wynn’s XS. It’s not unlike the bogus CNF charge he warned us about two years ago. And yet, Sin City continues to find new ways to rip you off.

You’d think that all this bull-shittery would have pushed Vegas fans passed the tipping point long ago…yet they continue to flock in. Those of us who are savvy and sick of being gouged may be seeking out more value-laden destinations for our Vegas fix, and rightly so. It never hurts to discover new places…or in my case, to rediscover an old one.

Nearby Laughlin, an easy two-hour drive from the Strip, boasts an old-time atmosphere you may be craving. Smokey casinos, cornball shows, sticky slot machines, cheap buffets and oceans of blue hair vie for your attention.

Reno Old Vegas

Hotels with familiar names like Golden Nugget, Tropicana and Harrah’s still have that out-of-the-seventies feel (brass, glass and tacky carpeting). Alas, Laughlin’s version of the Strip is quite small, with only nine hotels to choose from. In its favor, they all line up along a scenic riverside location.

Reno Old Vegas

Reno, on the other hand, is a full city of adventure. Nicknamed “The Biggest Little City In The World”, it’s very much like the Las Vegas I discovered over a decade ago….right before everything started to go to shit for the sake of “upscale” improvements.

Once downtrodden and decaying, Reno still carries a sad reputation. Some of it is deserved, as certain sections of the city remain sketchy and unattractive. Yet at its heart, “Little Vegas” is alive and thriving. And lots more fun these days than you’d expect.

My most recent visit to Reno was last weekend after a three year hiatus. The experience was positive from arrival to check-out time. There was an intense feeling of deja-vu during the entire stay. It felt as though I’d been transported to my first Vegas visit…and all of that excitement of discovering Sin City came flooding back.

Reno Old Vegas

Even if you’ve never been to Reno, you’re likely to feel right at home immediately. The local airport is small but efficient and well-equipped and it’s an easy drive to the heart of the city. You’ll recognize familiar names like El CortezCircus Circus and Harrah’s. In fact, the current Caesars Entertainment Corporation began life right here in Reno.

Reno Old Vegas

        Cool, overcast days are part of the seasonal weather variety in Reno…

For this stay, my hubby and I decided to try Whitney Peak Hotel, a newly-renovated building that was once known as Fitzgerald’s Casino Hotel. Yes, the same as THAT Fitzgerald’s on Fremont Street (now known as The D – a stupid rebranding that I still can’t make myself say out loud). Despite being less-than-impressed with the Whitney Peak website, we were curious to finally see the inside of this long-shuttered tower, so we took a chance. And what a breath of fresh air it was.

Reno Old Vegas

Reno Old Vegas

Reno Old Vegas

Before getting into details of Whitney Peak, I want to focus on what made Reno such a great alternative. First off, the ambiance was fantastic…very much like “lost Vegas”. The neon is bright and blinding, the tackiness is more atmospheric than literal (things in every major casino appeared to be polished and well-maintained) and employees were uniformly pleasant if not outright endearing.

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Reno10

Reno Old Vegas

Reno Old Vegas

When I first started visiting in 2011, Reno was in a really sad state. Casinos were shuttered, businesses were boarded up and vagrants lined the sidewalks. These days, those elements are disappearing at a rapid pace…and in their place are fun new restaurants, shops and hotels. Street fairs and events are commonplace and an eclectic vibe has moved into the area.

Reno Old Vegas

After storing our luggage at the Whitney Peak reservation desk (we had driven overnight from northern Oregon and arrived around breakfast time), it was off to the casinos to play while waiting to be notified of early check-in availability.

Reno Old Vegas

Hubby quickly ate through a few twenties at the slots (as is his norm), but I quadrupled my cash while enjoying some very tasty Bloody Marys at Eldorado Casino. And yes, just like in Vegas, your cocktails are free as you play.

Reno Old Vegas

Reno Old Vegas

Reno Old Vegas

Reno Old Vegas

Silver Legacy is Downtown Reno’s most popular hotel. Blame the Bloody Marys…

Next we strolled through adjacent Silver Legacy, a spacious and slightly more luxurious offering than its neighbor. Cocktail service was speedy here as well and the Bloody Marys were abundant with celery stalks, green beans, olives and lime. While scoping out dining and entertainment options for the weekend, we realized we were quite hungry. So, it was back the way we came for lunch at the Club Cal-Neva.

Reno Old Vegas

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Reno Old Vegas

The Cal-Neva originally opened in 1962 and is one of the longest-running and most historic casinos in the downtown area. For a while it also operated the adjacent Virginian Hotel. The sixteen-story Virginian had 125 rooms that were shuttered in 2004. In that way and many others, the casino’s history and resemblance to Binion’s Gambling Hall on Fremont Street are remarkable.

Reno Old VegasReno Old Vegas

Along with a large and popular William Hill Sportsbook, the biggest draw at Cal-Neva appears to be the Top Deck diner. If you’re a fan of the former Binion’s Original Coffee Shop in Vegas, (the basement location, not the current casino cafe) you’ll love Top Deck.

Reno Old Vegas

Reno Old Vegas

The interior design is all hunter green and brass…very reminiscent of the Paradise Buffet at Fremont Hotel in Vegas. Open 24 hours on Fridays and Saturdays and from 6am to whenever the rest of the week, Top Deck has portions and prices that are insane.

If you’re a fan of Hash House a Go Go, you can get your Sage Fried Chicken Benedict fix at Harrah’s Reno. That hotel casino also has their own buffet named Carvings. While similar in size and quality to Flavors of Harrah’s Vegas, the prices are way lower (dinner is $20 vs. up to $33.99). There’s also Bavarian World for you Hofbrauhaus aficianados.

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Reno Old Vegas

Reno Old Vegas

                    La Strada Italian Restaurant is an outstanding choice…

If fine dining is your thing, there are plenty of steakhouses and higher-end international options. We chose La Strada inside Eldorado Casino for our anniversary/Saturday-night pre-show meal. Ranked as one of the top ten Italian restaurants in the country with an award-winning wine list, La Strada was definitely a top-notch experience. And our tickets to Cirque Paris in the main showroom entitled us to 50% off our entrees.

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Speaking of the show, Cirque Paris is a new variety production at Eldorado that can give nearly any similar Vegas show a run for its money. A brilliant cast, excellent acts and clever production design was a little Zumanity, a slice of BAZ and a whole lot of Absinthe.

Reno Old Vegas

Reno Old Vegas

Cirque Paris evokes a turn-of-the-century Parisian cabaret. Sexy courtesans and muscular ushers help guests to their seats and mingle with patrons at a full-service circular bar in front of the main stage. If you’re lucky, one of them might slap a gold seal on your shoulder, which upgrades you to front-row seating that magically appears when the bar transforms into part of the stage.

Reno Old Vegas

Reno Old Vegas

It turns out that the ushers and bar staff are actually performers. They bring in a row of lounge chairs to surround the stage before taking their places on the set. The effect is dazzling, as is the show itself.

Reno Old Vegas

Reno Old Vegas

Former members of Cirque du Soleil, along with other world-class acrobats and comedy acts, mix sexy flirtation with astounding athleticism. And at $59.99 for top-tier seats (which include champagne), Cirque Paris is one of the most outstanding entertainment deals you can find.

Reno Old Vegas

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Reno Old Vegas

Today’s Las Vegas seems intent to scrub away or tear down its own history, but Reno casinos embrace it. Walls are festooned with plaques commemorating legendary performances. The Cal-Neva is celebrating 56 years of operation by charging its customers even LESS than normal. And hotels don’t strip away their themes but boast about them.

Reno Old Vegas

Whitney Peak may be a newly-opened hotel but it dares to have a theme of its own. Unlike the office-building blandness of Aria, Whitney Peak offers a unique theme that appeals to sports enthusiasts of the literal kind. Armchair quarterbacks might feel at home in the city’s sportsbooks, but adventurous Spiderman wannabees are encouraged to climb right up the side of Whitney Peak’s exterior wall.

Reno Old Vegas

Reno Old Vegas

The second floor of the new hotel is home to Base Camp Climbing Gym, an indoor rock-climbing facility and workout center. Guests of all ages can challenge their abilities with boulders in varying degrees of difficulty, all in a safe and monitored environment. Group workout classes, climbing instruction, fitness center and steam room/sauna combine into one unique experience.

Reno Old Vegas

Reno Old Vegas

Reno Old Vegas

The rooms at Whitney Peak have been gloriously refitted and decorated with modern yet rugged appeal. We were kindly upgraded to a top-floor suite that included a top-of-the-line Keurig coffee maker, kitchen with microwave oven and fridge, dining counter and expansive seating area. Wi-fi is included in all rooms, it’s pet-friendly, purified water dispensers are located on each floor and the entire resort is smoke-free. And the most innovative thing of all? NO RESORT FEES!

Reno Old Vegas

Whitney Peak doesn’t have a casino…but it does have its own excellent restaurant called Roundabout Grill. Despite the top-notch service, excellent ambiance, live music and delicious cuisine, the prices aren’t a dollar more than you’d expect to pay in your own home town. And I dare say that Whitney Peak is LGBTQ-friendly, as we were treated with the utmost respect.

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Reno Old Vegas

The hotel offers a selection of Club Level rooms on the fifteenth floor. An accompanying lounge provides a small breakfast buffet, private sitting areas, computer access, board games and a happy hour every evening.

Reno Old Vegas

Reno Old Vegas

   Atlantis Casino (above) evokes an underwater city theme with large domes…

Reno Old Vegas

Reno Old Vegas

Reno Old Vegas

   Peppermill is Reno’s most luxurious resort and features a rich Tuscany flavor…

If bigger resorts are your thing, the town is surrounded by modern, larger casino hotels. The Atlantis rivals most anything you can find on the Vegas Strip. Reno does Sin City one better by turning Peppermill Restaurant into an epic casino resort. The signature bright pinks, purples and ultra-high-def visuals of the popular north-Strip diner are amplified to the Nth degree at Peppermill Reno. It’s blinding, dazzling…and delicious.

Reno Old Vegas

For nostalgic moviegoers, the beloved West Wind 6 Drive-in Theater of Las Vegas has its own twin in Reno. Operated by the same company, West Wind El Rancho 4 offers four screens of first-run double-features (yes, two new films back-to-back) for only $7.50 per person ($5.50 on Tuesdays). Compare that to the typical price of a film at Century Theaters Orleans Casino, where a single evening movie costs $11.00 or higher.

Reno Old Vegas

Reno Old Vegas

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If watching films, enjoying great shows or gambling aren’t your thing, Reno has plenty of outdoor activities to relish like skiing, boating, hiking, camping, golfing, mountain biking and more. Gorgeous and glorious Lake Tahoe is a short day trip away and Tahoe has its own collection of hotel casinos like Harvey’s, Hard Rock, Biltmore and of course, another Harrah’s.

With all these positives, it’s no surprise that Reno is starting to get renewed media attention…and population growth. Vegas ABC affiliate KTNV-TV recently reported that the city outranks Las Vegas as a great place to live, citing cultural events, outdoor activities and job opportunities.

As you can see, there’s a whole lot to enjoy in Reno. A vacation there won’t drag your wallet through the mud and you’re sure to have a blast. There’s still nothing to replace the actual Las Vegas. But as the city you love continues to re-invent itself ad nauseam, you can still get your nostalgic “old Vegas” fix in Nevada’s other Sin City.

Reno Old Vegas

You may find yourself returning to Reno again and again.

Photos: Sammasseur, LaughlinNevada.net, WhitneyPeaks.com

 

 

 

 

 

 

 

 

 

 

 

Palazzo Surprises Guests On “National Plan For Vacation Day”


Movement encourages Americans to schedule their vacations and enjoy well-deserved fun…

Yes, I know what you’re thinking – “Sammasseur really loves Palazzo Resort. Blah blah blah”. And you’d be fair to say so. It’s true that I continue to crow about Palazzo‘s virtues (like Best Luxury Resort and Best Overall ShowBAZ Musical Mash-up). But since we’re in a time when so many Vegas properties continually find new ways to stick it to their customers, Venetian’s sister hotel does the opposite by giving back.

Palazzo National Plan For Vacation Day

Earlier this week, BAZ star Ruby Lewis posted a cute and clever video wherein she surprised Rosina Lounge bartender Sarah by taking over her shift. She then shocked two of Sarah’s guests with a complete Vegas vacation package.

Palazzo National Plan For Vacation Day

The unexpected award included round-trip airfare via Allegiant Air, a suite at Palazzo, tickets to BAZ Musical Mash-up and cocktails at Rosina Lounge. While the beginning of the clip seems somewhat scripted, the facial expressions of the recipients are anything but…

Palazzo National Plan For Vacation Day

The purpose of this clip…and the “holiday” that inspired it…is to bring attention to an growing trend among Americans. And that is the wasting of paid vacation time…an estimated 659 million days each year. An alarming 54 percent of us don’t collect on the R & R we’re entitled to, and that’s harmful in more ways than you’d think.

In today’s uncertain economy, many workers are hesitant to take time off, perhaps fearful that the well-entitled indulgence will cost them more than it’s worth. Sadly, that decision backfires in many ways. Not only does work fatigue damage both productivity and morale, but the economy loses approximately $236 billion each year in vacation spending.

Palazzo National Plan For Vacation Day

That’s why the organization Project: Time Off was created. They’re spearheading a movement to address this silent epidemic of self-neglect, as so eloquently stated on their “About Us” page:

We aim to shift culture so that taking time off is understood as essential to personal well-being, professional success, business performance, and economic expansion.​

To that end, January 30th has been declared National Plan For Vacation Day. It has been shown that workers who actively and deliberately schedule upcoming vacations in advance are less likely to make excuses for skipping them. 2017’s NPFV Day was the very first, yet more than 600 organizations in all 50 states participated.

Palazzo National Plan For Vacation Day

This year’s NPFV Day was even larger with major players in the tourist industry hopping on board. Naturally, everyone wants a piece of the pie, but what better place to let off some steam than Las Vegas?

Palazzo National Plan For Vacation Day

Palazzo and Venetian have a long history of community service efforts and often show support for worthy causes. You’ll frequently see the colors of their signage and marquees changed to support awareness (World Heart Day, Domestic Violence Awareness Month, Breast Cancer Awareness) or darkened altogether for the annual World Wildlife Fund Earth Hour.

Venetian/Palazzo team members also do their part to help the world’s communities. To date they have assembled and shipped out about a half-million hygiene kits to support Clean the World. That organization’s mission is to promote good health and well-being around the globe through improved access to soap and other hygiene products.

Baz Boot Camp

Myself with BAZ star Ron Remke and “Morning Blend” host Jennifer Jean Snyder…

That cast of BAZ: A Musical Mash-up reaches out to the community through the magic of song and dance. In addition to giving performance lessons to members of the media and clumsy bloggers like myself (BAZ Boot Camp), they’ve welcomed local children to participate in a day with the cast. The event is part of the Positively Arts Foundation, a local nonprofit dedicated to using the arts to empower, inspire and heal.

Palazzo National Plan For Vacation Day

Palazzo National Plan For Vacation Day

  BAZ stars Savannah Cross and Patrick Ortiz put children through the paces…

Ruby Lewis, the show’s resident “Daisy”, released a holiday single to raise funds for Alzheimers research. In October, she and her fellow cast mates formed “Team BAZ” for the Las Vegas Walk to End Alzheimers. It’s the largest such event dedicated to fighting the dreaded disease. Each performer dedicated their efforts to someone…for Ruby, it was her grandmother.

Palazzo National Plan For Vacation Day

In December, my best friend and I were lucky enough to be in attendance at BAZ when they were collecting donations for Broadway Cares/Equity Fights AIDS. Our donation nabbed us a couple of autographed posters and photos with some of the cast. Overall donations exceeded $11,000.00 in the two weeks leading up to Christmas.

As you can tell, I’m extremely enamored of the people in front of and behind the scenes…those who tirelessly work, create, support and go beyond to make Palazzo a very special place.

As other hotel casinos on the Strip find new ways to gouge their guests and claw every last cent out of your wallet, the team at Venetian/Palazzo go down a very different path. This is one of the many reasons why I consider Palazzo to be the “Best Luxury Resort” in Las Vegas. You can read more about the how’s and why’s by clicking here.

Palazzo National Plan For Vacation Day

And don’t forget to schedule your vacation soon. If you don’t, Ruby Lewis just might show up at your workplace to remind you…and maybe even give you the night off…

Palazzo National Plan For Vacation Day

BAZ: A Musical Mash-up performs Tuesday through Sunday at 7pm. Tickets are available here.

Photos: Sammasseur, Venetian/Palazzo, Ryan Lyons

Feeling the Love for PALAZZO


Searching for elegance at Bellagio and Wynn but finding it quietly tucked away…

Last month this writer spent two weeks experiencing the pleasures of three top-tier resorts – Bellagio, Wynn and Palazzo. All are established, respected and great at what they do. Each of them is a 5-star property catering to similar demographics, yet they’re distinct in style and flavor.

Palazzo is the sister property to Venetian. Opened in December of 2007, it’s listed by Wikipedia as the second-largest building in the Western Hemisphere, yet its presence on the Strip is as understated as the clean lines and Earth tones that make up its superstructure.

Inside, two cavernous domes oversee your entrance from either the main lobby or through the waterfall atrium connecting Palazzo to Venetian‘s Grand Canal Shoppes and Restaurant Row.

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Both Bellagio and Wynn sprang from the mind of legendary Steve Wynn, so of course they are essentially kindred hotels. Both have ornate decor, colorful seasonal displays, art collections, water-themed production shows created by the same man (Franco Dragone) and outdoor fountains synchronized to familiar musical standards.

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        Deja-view….                             

Unfortunately, Bellagio’s ownership and operations now rest in the hands of MGM Resorts International. That’s the money-grubbing corporation which introduced universally-reviled mandatory resort fees to the Strip, along with parking and valet charges. Their now-notorious profit-growth plan was designed to suck every last dollar out of the consumer’s pocket.

The results are even apparent in a luxury resort such as this, where you pay $12 a day to park while risking damage to your undercarriage. Some have even lost their tires and wheels (check out this mind-bending incident from April 2017), so clearly those extra fees aren’t going towards additional security, which is odd for a casino that has been robbed time and again.

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Wynn/Encore initially resisted resort fees but caved when they became the new normal. I truly expected them to continue offering free parking and valet services, but that is no longer the case. One could argue that all Strip resorts should be on equal footing in respect to their parking arrangements, yet Wynn/Encore is far removed from the core of those affected.

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Wynn4

“Let’s put an ATM next to the garage payment kiosks and see if anyone gets the message”….

There is little to no chance of drivers using Wynn/Encore garages to visit other properties, especially with neighbors like Treasure Island still offering free parking. Installing gates and kiosks this week reeks of yet another money grab…and an insult to valued guests.

Fortunately for those of us who rent cars on our trips, the garages at Venetian and Palazzo are well-maintained and free of charge…at least for now. In the case of Palazzo, conveniently-located escalators and elevators bring guests directly into the lobby, center of the casino or near the showroom. Even when not staying at Palazzo, I frequently dine at wonderful Grand Lux Cafe, in part due to the ease of access (the food, service and free Wi-Fi rock, too).

But, I digress. Let’s delve into the resorts themselves, and why I favor Palazzo over the other two. For me, it all comes down to atmosphere…how I’m treated as a guest and whether I felt comfortable and relaxed in my surroundings.

While Bellagio is the oldest of the three, its rooms remain in tip-top shape and have recently-refreshed decor. Furniture, bedding and fixtures are all lovely, thanks to excellent maintenance. Unfortunately during my three-day stay, the room rumbled throughout the daylight hours until 7 pm with the sound of jackhammers, thanks to renovations above me.

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Bellagio Fountain-View King…          

A complaint to the front desk resulted in a $100.00 food/beverage credit being added to my account. It was willingly offered after my complaint – not something I was soliciting, as I was trying to write and needed to know when the pounding would stop so I could work. Nevertheless, the incessant noise tainted my stay and rattled my teeth loose. It would have been nice if they’d alerted us about construction prior to check-in, but they didn’t.

Noise can also be an issue at Wynn/Encore, especially if you’re hoping for a restful night. With its beach clubs and nightclubs, a constant thump-thump-thump rises up the sides of both towers. It’s a frequent complaint on travel sites for those who are accustomed to the elegance that Wynn initially offered in its early days.

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Wynn Tower King, Strip View…                

These days, Wynn/Encore has shifted from sophistication to the trendy club scene. It lures in a rowdy crowd that carries on loudly throughout common areas, casinos and elevators, in stark contrast to their expensive, classy surroundings. The effect is very off-putting and a disappointing about-face.

It wasn’t that long ago that trouble-making celebs like Paris Hilton and bad-behavior rappers like Lil Wayne were barred from Wynn/Encore. Now their kind seem to be openly courted. The type that this element attracts make Wynn/Encore the most money…yet are openly mocked by Steve as he collects a hefty share of their trust funds…and their snickers from his supposed sexual-predator history.

 

Take care not to collide with a stroller while reading Wynn’s “No Stroller” signs…

Along with “club kids”, the corridors and casinos at Wynn are inexplicably jammed to the max with real children, too. Despite a “No Stroller” policy posted at each and every entrance, there is nothing done to enforce this rule. The dreaded sound of screeching children at all hours of the day and night does nothing to convey the atmosphere of a luxury hotel…unless your idea of opulence is a cuticle trim at the Wal-mart nail spa.

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An unattended child parties down at Wynn’s “Parasol Up” casino bar…              

Earlier a few years back, the outspoken Mr. Wynn took heat for saying “nobody likes being around poor people”. One would assume, then, that he avoids visiting Bellagio these days. My biggest gripe about that Strip-center showpiece is the massive crowd that continuously flows through the lobby and into the Conservatory and Botanical Garden.

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Bellagio is one of the most expensive and well-regarded hotels in the city…yet the masses choking its heart tend make the lobby resemble a redneck State Fair. Thousands of flip-flops, cargo shorts, pajama bottoms, tank tops and yard-long drinks shuffle beneath a $10,000,000.00 Dale Chihuly ceiling every day, having no idea what it is or why it’s unique.

These everyday gawkers are in stark contrast to the multi-million-dollar surroundings, carrying their bad behavior, lack of manners, beer coolers and overflowing strollers with them. Call me snobby (I prefer the term “outspoken”, which is why this site is a one-man operation) but if I’m staying at a palatial resort, I want to be around a classier group of people.

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Palazzo Luxury King Suite (standard), Golf Course View…  

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   Every Palazzo room is a spacious suite with sunken living quarters and desk…     

That’s why I enjoyed my stay at Palazzo so much. Venetian‘s sister property has the right level of vibe, elegance and excitement to check off every box on my wish list. It has somehow managed to achieve the proper balance between fun and classy…and draws in a pleasant and appreciative crowd…minus the throngs that lug ice chests and beer coozies with them.

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Palazzo‘s porte cochere is absolutely gorgeous, but you wouldn’t really discover it unless you were a guest. Indoor attractions like the massive waterfall and spectacular atrium fountain don’t draw in nearly as many sidewalk gawkers as Bellagio‘s conservatory, either.

Palazzo hasn’t always been devoid of nightclubs, but that clearly isn’t their focus. Lavo continues to operate, but now as a restaurant and lounge. Their nightlife offerings were shuttered after a few years, allowing the focus to shift back to long-running Tao at Venetian.

A short-lived stint of The Act Nightclub on the upper floor of the shopping atrium was deemed too outrageous by the operators of Palazzo, who found nudity and shocking activity to be against the otherwise-conservative nature of the resort. The Sands Corp. forced its closure and the space, to my knowledge, remains empty.

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The rowdy Bourbon Room at Venetian was replaced this year as The Dorsey, an elegant affair featuring unique cocktails by famed Sam Ross in an atmosphere that evokes the sitting room and library of a stately mansion. Somehow the shelves of books and fireplace manage to feel hip without being stuffy, again reflective of that delicate balance that Palazzo and Venetian carry out so well.

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The pool scene at Palazzo is also lively without wallowing in vulgarity, especially at the adults-only Aquatic Club. That new day club offers throwback-style, super-cool server costumes and a slick intimate party atmosphere with retro sass. The service is impeccable and Wolfgang Puck makes a pretty mean turkey burger!

Just like Cirque du Soleil’s “O” and “Le Reve” reflect Steve Wynn’s fondness for water acrobatics, BAZ – Star Crossed Love represents the style and sensibilities of Palazzo. Hip, classy, bold and unique, the movie-musical mash-up BAZ dazzles the eye and puts a song (or thirty) in your heart.

Its attention to details is rich without smashing you over the head…just like the hotel it calls home. Too bad its final performance is July 29th 2018, but hey, it had a great run!

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BAZ: Star Crossed Love is sass, class and flash…               

Head clearance is another pleasing element of Palazzo. Both Wynn and Bellagio have very low ceilings throughout their casinos, which accentuate an already crowded atmosphere. The vertical height of Palazzo‘s casino is easily double that of the other properties, offering more natural lighting, fresher air and a spaciousness that compliments the nicely-spread slot machines and table games.

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As for the check-in areas, the less said about Bellagio‘s, the better. While the gardens behind the reservation desk are gorgeous, the lines are chaotic and smack dab in the middle of that human tide of fanny packs. No matter what time of day or night that you arrive, you’ll feel like a silver orb inside a pinball game.

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Wynn‘s check-in area for the original tower (there’s a separate entrance and desk for Encore) has undergone its own embarrassing problems of late. A brand-new arrival area, immediately to the right of the front entrance, lasted about a month before an onslaught of guest complaints (cramped quarters and a sloggy queuing system) shut it down.

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Guests weren’t the only ones confused by the constantly moving reservation desk…

The backlash prompted a reopening of the original reservation desk and dismantling of the new one during my stay. For a resort that prides itself on impeccable attention to detail, this must have stung!

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No such problems exist in the elegant and cathedral-like Palazzo reservation counter, which is as glorious as it is spacious. Despite the enormity of the property and its 3,000+ rooms, the check-in center is a model of efficiency…and once again, class.  The same could be said of the staff that I encounter whenever walking through Palazzo. Everyone I speak to is friendly, helpful, and comes across as genuine.

Perhaps that’s why I am writing this article. It’s easy to fall under the spell of gorgeous surroundings, and Bellagio, Wynn and Palazzo are indeed palatial resorts. But once you’ve “been there, done that” with back-to-back stays at each of the Big Three, you begin to notice the differences. You realize that one of those places stood out in ways you never noticed before.

My takeaway is that the deterioration of decorum has rendered the notion of luxury resorts to be rather pointless in most cases. Despite their beginnings as palaces for the more affluent traveler, Bellagio has now devolved into a pseudo Mall of the Americas and Wynn/Encore version 2017 is essentially douche-bag central.

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Thank goodness Palazzo remains everything a five-star resort should be. No amount of glitz and glamour from Wynn’s current or former properties can replace the high-end experience of staying at the big P. It rises above the others by staying true to its purpose…and makes Palazzo my favorite luxury hotel on the Strip.

Photos by Sammasseur, Palazzo via Facebook, TripAdvisor, Expedia

Featured image courtesy Scott and Ryan Lyons

A side note:

There’s a widely-held misconception that critics and bloggers give favorable reviews when the object of their analysis has been comped. That notion is so common that even a former editor suggested that my scathing review of Magic Mike Live stemmed from not being invited to the media premiere (it’s a nauseating stink-fest no matter the circumstances).

As purveyors of our craft, it’s our responsibility to offer truthful opinions. That being said, when we’re invited guests, we’re likely to receive over-the-top service and perks galore. But as professionals, we can sift through the glitter and judge objectively.