Westgate’s superlative Italian restaurant takes highest ranking on TripAdvisor…
The journey to success is never easy, especially in an era where anyone can be an online critic. It just takes a few troublesome reviews to jeopardize years of hard work. So there’s something to be said for a dining establishment that continues to rank higher and higher on a respected travel website…until it finally takes the top spot. That’s what Fresco Italiano has achieved…number 1 out of 290 Las Vegas Italian restaurants, according to TripAdvisor.
I first reviewed this “journey for your senses” in the summer of 2017. Won over by its flavorful dishes, home-style atmosphere, exemplary service, and Tuscan-style decor, I found myself returning again and again. I’ve also done so many articles on the Westgatestaff and operations that they’ve made me feel like one of the family.
So naturally, I’m biased when it comes to revisiting my favorite Italian destination. But don’t be deterred, because the slogan for Vegas Unfiltered is “Probably Biased -Definitely Honest”. Still, you don’t have to be a world-famous blogger (LOL) to feel right at home. Everyone is family at Fresco.
In the years since my first visit, there have been frequent additions to the menu, ensuring that each visit to Fresco Italiano is a unique experience. Things really took off when Chef Steve Young of Edge Steakhouse took on dual responsibilities as their Executive Chef, which including revamping their offerings.
The talented culinary expert, whom I profiled here, managed to keep Edge Steakhouse at the highest TripAdvisor ranking while elevating its sister establishment to the same level. Fresco Italiano was also awarded the TripAdvisor Certificate of Excellence. Combine those accolades with the talents of General Manager Dora Pane and an expert wait staff (including the stellar Michael Nealy Baker), and you’ve got an unforgettable evening in store.
GM Dora Pane
Now that Westgate Las Vegas has both the top steakhouse and top Italian restaurant in the city, you owe it to yourself to check them out. EDGE Steakhouse is awaiting a date to reopen since the pandemic has greatly decreased traffic, but Fresco Italiano is serving up brand new creations directly from Chef Young’s kitchen.
Chef Steve Young
Here are a few dishes, some new and some familiar, that my companions and I enjoyed from the current menu:
As you can see, Italian meals are much more than past and pizza, although they’re represented here as well. There’s also an extensive wine list and additional meat and seafood entrees. A 3-course Chef Selection makes it simple, offering soup or salad, choic of main course and dessert for $40. Add a wine pairing for $7 more.
I think you’ll agree that once you visit Fresco Italiano, you’ll look forward to returning frequently…and bringing new guests along each time. Superior to anything you’ll find on the Strip…at prices that belie its quality…Fresco Italiano serves Italian cuisine better than anyplace else in Las Vegas.
Fresco Italiano is located along Restaurant Row at Westgate Las Vegas, 3000 Paradise Road. Open daily from 5pm to 10pm. Call 702.732.5276 for information, click here to reserve through OpenTable.
Weekend childrens’ classes are Westgate’s latest “outside the box”…
Going through my daily round of press release emails is a lot like attacking the pile of presents under the Christmas tree. Some of them I can’t wait to open up (“Chippendales Announces Latest Guest Host”). Others feel obligatory…like a Visa gift card from the mother-in-law (“Hash House A Go Go Introduces New Cocktail, Extends Happy Hour).
Then there are the ones that stink like rotten fish and get tossed into the garbage without opening (“Chris Brown Returns to Drai’s Nightclub”, “Mariah Carey Announces Christmas Show at Caesars Palace”). But my favorite emails are the ones that have you scratching your head in wonder. Things like “Learn To Be A Mermaid at Westgate Las Vegas”. Seriously?
Regular readers know that bringing the children to Vegas is one of my biggest pet peeves. But Westgate is a different kind of resort. A privately-held timeshare company, their twenty-eight locations cater to families around the country. Of them, only the Vegas location on Paradise Road has a casino (and a topless revue).
Naturally there is crossover of timeshare owners with kids, so Westgate Las Vegas offers a limited selection of entertainment and activities that appeal to the little ones. Shows like Magic of Jen Kramer…and Dirk Arthur before her. Dining at the glorious gardens of Benihana Village. And yes, weekend mermaid classes.
I’ll admit to initially being tempted to toss this press release into the trash folder. But “only in Vegas” experiences should be treasured. So after a long night of partying with the guys, I donned my shades and took the elevator down to Westgate’s expansive third-floor pool deck to meet Mermaid Farasha and the little ones who had lined up for that morning’s class.
Mermaid Farasha DesertSiren goes by the name of Farasha Millner when in human form. A professional belly dancer and mermaid performer, Ms. Farasha travels with her mobile tank and seashell to entertain, educate and promote the “Mermaid Code of Ethics”. In other words, she’s a positive role model for youngsters…and anyone in need of a little course correction through the sea of life.
I was able to briefly meet Mermaid Farasha before the morning’s class and she was indeed glowing with compliments and positive vibes. “Oooh, you give off a great energy” she cooed in my ear. “You’d make a great mer-man”. Yes, I really was blushing.
Although the Desert Siren was eager to begin, one fledgling mermaid had already been waiting long before anyone else arrived. Nine year old Carson Parker of Florida was up at the crack of dawn…and ready to slip into her fin.
Accompanied by great aunt Becky Knowles (left) and aunt Kelli Wilkin, Carson was staying at Westgate while mother Melissa Parker, the reigning Mrs. Florida America, was competing in the Mrs. America Pageant. That event was being held the same weekend at the off-Strip resort.
With her mother in rehearsal for the evening’s show, Carson was eager to learn some new tricks in the water. As fortunes would have it, Carson was already an avid mermaid-er. Adept at doing front flips, she regularly practices at the family’s pool in Melbourne.
Word had gotten out to Vegas locals about the new classes, too. Seven-year-old Dionni signed up after her mother Tavia heard about Mermaid School from a Facebook friend…who in turn saw a piece on local station KTNV. She proudly posed with her new mermaid fin and couldn’t wait to begin.
Seven year old Dionni was eager to go “Under The Sea” in Mermaid School…
Also attending that weekend was Abbie Losch, aka “Mermaid Coral”. You may remember Abbie as the adventurous daughter of Westgate’s own superstar Chef Aaron Losch, whom I profiled earlier this year.
Abbie Losch makes a striking mermaid at Westgate’s pool…
Inside the pool’s merchandise shop, other youngsters were lining up to buy or rent their fins. Some were singing from Disney’s “The Little Mermaid”, whose soundtrack would soon be playing over and over (and over) on speakers during the morning’s lessons.
The class began with a preliminary introduction and explanation of basics for the newbies. The students were assisted in learning to don and stand in their fins. Then came introductions all around. The young ladies were asked to choose a personal mermaid name, then the real fun began.
After a brief absence, the Desert Siren returned to the pool in full mermaid regalia and shimmied into the pool. Along with showing her students new maneuvers, Farasha emphasized the importance of support, encouragement and respect for each other and one’s own self.
“You’re in control. You are beautiful. In the mermaid’s world we support one another” she told them. The students learned how to tread water, give a “tail salute” and speak seafaring lingo like “Shello!”. But most of all, they learned how to be feminine, graceful and kind. “There’s so much you can do with this. You are a Mer!”.
As the class wound down, curious onlookers came over to see what Mermaid School was all about and pose for pictures. Then a young boy swam over to chat to Mermaid Farasha about being a mer-man. “I love your British accent, handsome!”. Yes, the classes are open to boys as well.
If interest continues to grow, there’s a possibility of adding adult groups into the mix. And why not? Apparently this is a new social movement. Mermaid Schools are popping up all over the country. And they’re a nice fit to Westgate’s other poolside offerings like sunrise yoga classes (Friday-Sunday from 7 am to 8 am, weather permitting) and the Silent Savana sunset sessions I told you about here.
Despite Farasha‘s suggestion that I try on the fins myself, I’ll leave that kind of fun to the younger guests. I’ll be content just to sip a fireball mojito and watch the activities from The Playground, Westgate’s 21-and-up dayclub that I told you about here.
Kate’s Island Shop at Westgate’s retail corridor has gotten into the mermaid spirit…
That’s what’s so great about Sin City. There’s something for every taste. And just when you think you’ve seen and done it all, another WTF press release will appear in your in-box. Let’s hope the next one isn’t “Mariah Carey Extends Latest Residency”. There’s got to be a limit to the madness!
All participants agreed to being interviewed and their guardians signed waivers for press coverage…
Tickets for Mermaid Class are available at Serenity Spa at Westgate’s 3rd floor pool deck. Call 702-732-5648 to purchase tickets by phone. Classes are capped at 15 students.
Ages: 7-12. [Participants must know how to swim/parent or guardian must be present during the duration of the class and sign Mermaid School waiver.]
Price: $25.00 per class
Dates/Time: Saturdays & Sundays from 9:00 a.m. to 10:30 a.m.
In the concluding segment of my series, Fresco Italiano’s General Manager brings the invaluable warmth of family gatherings to her restaurant guests…
Last month I introduced you to a pair of genuine Italians who have brought true authenticity to dining at Westgate Las Vegas. And while I focused on dynamic Chef Paola Bugli in that previous piece, it was with the promise that next time we’d get to know Fresco Italiano‘s general manager Dora Festa Pane.
It seems fitting that “Festa” is part of this lovely lady’s name. After all, the Italian derivation of “festival” is the sensation you’ll have when dining at this authentic eatery. Each meal is meant to be an experience, something that Ms. Dora (as I like to call her) promises to every guest.
In order to deliver on that commitment, the native of Naples dined at Fresco Italiano to see what it was like…and determine if she could put her own personal imprint onto the already-successful restaurant.
I came at the end of last year to eat, check things out and see what it was like. I didn’t introduce myself to the server or tell anyone that I was considering a position here. It’s better to just observe, analyze and think about what could be improved.
Honestly, I wasn’t completely happy. When this is your career, you find yourself analyzing so many things. Fresco Italiano is a beautiful place and there were many things to love. But their way of serving the guests could have been carried out much better.
It’s easy to be a restaurant critic in today’s world of online user reviews, but Ms. Dora was honing her craft (and what makes a restaurant successful) long before Yelp! came along. Years of experience in high-profile establishments throughout the Vegas valley established her as an expert at her profession. So when that evening at Fresco Italiano didn’t quite meet her exacting standards, she accepted an invitation to make it her own.
It may surprise you that a manager would be so candid about their own place of employment, but Ms. Dora is no-nonsense and outspoken. Fluent in several languages, she’s a colorful conversationalist who speaks from the heart. Her exposure to a myriad of cultures and atmospheres warrants your trust in her abilities.
As soon as I came in, I needed to learn about my crew…as a group and as individuals. It’s tough to do that when a place is already established. You need to be sweet AND sour. There were things to fix, but I didn’t come here to change people. Only to make them better.
When operating a restaurant, Ms. Dora does so with a mixture of passion and skill from the perspective of an actual owner. You might say that operating restaurants is in Dora’s blood. Her father had his own passion for great dining service and was a longtime maître d’ in her hometown of Naples before becoming a food critic. Although he passed away at a relatively young age, Dora credits him with much of her professionalism and knowledge.
After high school, she earned degrees in both Education and Psychology from Italy’s Cristo Re Magistral Institute. That unique combination might not be the norm for a career in restaurant management, but she feels it’s given her distinct advantages in this field.
I’m a teacher here at the restaurant…and psychology helps me with my work, too. It’s much easier to teach children because adults tend to resist. Everyone has something that holds them back. It could be their pride, birth sign, background life…whatever. My job is to overcome that.
When I came here in secret, my server clearly had something holding him back. Now that we’ve worked together, he’s the best server in the entire restaurant.
As we spoke in the darkened lounge a little before opening time, Ms. Dora happened to notice a few people standing at the entrance. Excusing herself, she greeted the group and invited them to have some wine at the bar until actual service began.
“My bartender will probably get angry with me for doing his job” she winked as we resumed our conversation. That small moment of courtesy spoke mountains about Ms. Dora’s character. A lesser host would have simply asked them to return at the proper time. But this professional knows that a good impression lasts a lifetime.
It’s no wonder that Dora Pane has been involved with many wonderful Las Vegas restaurants in the valley. She’s been in the Vegas area for twenty-one years and dove headfirst into the big leagues by starting at MGM Grand.
Ms. Dora eyes lit up as she excitedly shared her history throughout Sin City. While moonlighting at dance clubs, she quickly rose from working as a food server to managing family-owned food shops. That was followed by a position as assistant manager at Terrazza at Caesars Palace. Overlooking the glorious Garden of the Gods, Terrazza was a fine-casual Italian restaurant located in the spot now occupied by Rao’s Las Vegas.
Remaining within the Caesars family, Ms. Dora opened Voga, a modern Italian venue at nearby Flamingo Casino Resort. Seen above with her epicurean team, she proudly described ten years with Caesars corporation, which also included a stint at Steakhouse 46 (inside Flamingo). Sadly, it all came to a close when the company began doing huge cuts.
What followed was a vast array of life experiences – running Robert De Niro’s Tuscan-themed AGO at Hard Rock Hotel (“that place was too classy for Hard Rock”), collaborating with Todd Moreau at both Hard Rock and Sunset Station (“we tend to follow each other”) and achieving new career standards at ALLEGRO of Wynn/Encore.
Things didn’t go as well as I would have liked at ALLEGRO. The hours were very bad. I had a young child at the time and no extended family here. Money isn’t everything when your children need you. So I left ALLEGRO after exactly one year.
Yearning more of an atmosphere and schedule suited for a working mother, Ms. Dora settled in wonderfully at Venetian‘s Trattoria Reggiano (locals flock to the Downtown Summerlin’s flagship location). Spearheaded by Fifth Avenue Restaurant Group, Trattoria Reggiano brought her into a powerhouse that operates over forty establishments….and full circle with their involvement at Flamingo, Venetian and MGM Grand.
After high school, eldest daughter Daniela graduated from University of Nevada, Las Vegas and moved to Naples. Son Gio has followed in the footsteps of his mother and grandfather by joining the staff at legendary Vegas Italian eatery Battista’s Hole in the Wall.
And with youngest daughter Alessandra now grown into a lovely young lady, mother Dora has seized another opportunity to make an impact on the ever-changing Sin City dining scene.
Perhaps the importance of family is why Ms. Pane agreed to spearhead the staff at Fresco Italiano. As I’ve said many times in this column, Westgate exemplifies the principles of dedication, service and commitment to guests that Las Vegas was founded on.
It’s a philosophy that hearkens back to the days of Mob-run Vegas, when the guests were all that mattered (well, maybe a few other things, too…). With the recent downturn in stock values and profits for Caesars and MGM Resorts properties, the current business model for Las Vegas has been put under intense scrutiny. Westgate was already ahead of the curve on a customer-based ideology that’s sorely in need of a city-wide renaissance.
Sharing the Fresco Italiano family experience with my own…
It’s true that attractions, restaurants and even entire resorts come and go in this city. But the priceless importance of its people will remain. What makes any organization work, at its core, is the dedication and camaraderie of its team.
Ms. Dora Pane understands this. With her in the driver’s seat and Chef Paola Bugli in charge of the kitchen, a journey through the Tuscan landscape via Fresco Italiano is one you’ll want to repeat over and over again. Finisci di mangiare!
Fresco Italiano is open for dinner 365 days a year at 5 pm – lunch hours vary by date. For more information or to place reservations call 702.732.5276.
Photos: Sammasseur, Dora Festa Pane, Westgate Las Vegas, Cyber-reef.com
Profiling a Chef who brings true Italian authenticity to Westgate’s “Fresco Italiano”…
Outside the entrance to Fresco Italiano, two adorable Vespa scooters are amusingly parked. Almost symbolically, it seems as though they’ve been waiting for the right pair of riders to hop aboard and take control.
Inside, that very thing has taken place for two Italian immigrants who recently arrived to helm Fresco’s kitchen and operations. Despite the restaurant already being an established hit, this pair has elevated the Tuscan eatery to new heights.
Regular readers might recognize Fresco Italiano as my very first column when I launched this site last summer. Since then, I’ve dined here repeatedly, savoring every wonderful morsel. Not only is the food to die for, but the atmosphere and service scream “Italian authenticity”.
General Manager Dora Pana and Chef Bugli…
As you enjoy the dining experience, your party might be greeted by a lovely blonde with a distinctive Naples accent. General ManagerDora Pane loves to chat with her guests, lending a family-like ambiance to every visit. She’ll remind you of that favorite aunt who invites you to sit down at her kitchen table and “mangiare“. (I’ll be spending time with Ms. Pane for a profile article very soon.)
But of course, the big draw for this type of meal is the magic that happens inside the kitchen. That’s where Chef Paola Brugli comes in. This elegant native of Florence is the Executive Chef for Fresco Italiano and an absolute treat to meet. As busy as she is in the kitchen, Ms. Bugli also finds time to engage her guests and share a mutual enthusiasm for great dishes.
Kitchen time was ingrained in Chef Paola’s family traditions. She learned from her mother and grandmother how to make pasta, polenta and sauces. They worked together as a team, each doing something different to prepare a complete meal. Lessons from those collaborative efforts would be invaluable once Bugli decided to pursue a career in the culinary arts.
Florence, Italy…
Chef Paola enrolled in the Istituto Professionale Alberghiero Aurelio Saffi of Firenze Italy in 1977. There she achieved degrees in Culinary Arts and Hotel Management, then spent the next several decades honing techniques in fabulous restaurants and destinations throughout Italy.
The shores of the Unites States eventually welcomed Chef Bugli to a new chapter and more career adventures. First came Atlanta, where she spent a decade in the kitchens of several noteworthy restaurants, holding positions as Sous Chef, Pastry Chef, Chef de Cuisine and Executive Chef.
Lumiere Place Casino Hotel…
House of Savoy Italian Eatery…
Eight years ago Bugli settled into the St. Louis area after capturing the attention of a recruiter for Pinnacle Entertainment. There she spent a year and a half as Executive Chef for the now-shuttered House of Savoy, an authentic riverfront Italian eatery in the gorgeous Lumière Place Casino Hotel. This turned out to be her first position in a gaming resort, but fortunately would not be her last.
As luck would have it, Chef Paola worked under the mentorship of Jeffrey DeVito, current Vice President of Food and Beverage at Westgate Las Vegas. As she told me “It was my first job in a casino and I was a little concerned about that, but Mr. DiVito was always extremely supportive”.
During her time in St. Louis, Chef Paolo proudly achieved United States citizenship in a wonderful ceremony held at the new National Archives, which was inaugurated for the occasion. The variety of cultures, climates and opportunities of this nation were now hers to explore without limit.
Sea Island Resort…
Next up was the lush Sea Island Resort, south of Savannah on the sunny coast of Georgia. There Bugli served as Chef de Cuisine for Tavola, a formal yet rustic Italian dining experience. Tavola‘s philosophy is “the soul of Italy isn’t just found on the menu. It’s around the table” which might explain why the Florence native was drawn there.
After dabbling in some consulting work in Savannah, it was off to Biloxi, Mississippi for a new position with Beau Rivage Casino Resort. As Room Chef for Stalla Italian Restaurant, Chef Bugli was once again able to bring her authentic style to another part of the United States. ”
Her philosophy of simple, fresh ingredients (“super-simple is the key” she likes to say) made her very popular with the resort’s guests. So much so that she remained there for over four years, creating an indelible mark on the MGM Resorts property.
Chef Bugli was featured in “Women in Business” at Beau Rivage Resort…
Alas, a change in corporate management began to crush this independent artist’s creativity, so it was once again time to move on. When asked if it was difficult to make so many changes in her life, her response was candid. “Maybe I’m a masochist but I like the challenges. Sometimes you have to find the right way to part. I don’t believe in creating failures…I like to give opportunities”.
As has been the case of so many gifted culinary artists I’ve profiled, Chef Bugli found new creative horizons via the food and beverage team at Westgate Las Vegas. In January she took over as Executive Chef for Fresco Italiano, one of my favorite restaurants in the city. And she was once again on a team overseen by Jeffrey DiVito.
Coming aboard an established and successful venture would indeed offer Chef Paola some trials and tribulations but she was up to the task.
Everything in a restaurant is a connected process. A kitchen is like a pirate crew…we’re weird. There needs to be creative cohesiveness from front to back.
Working with General Manager Dora Pane, the two have taken the operation and streamlined it to reflect their own styles.
Food is so much about energies…your whole self. Shake people up a bit and you get good results. So we’re improving things like the service steps and our wine offerings. I’m also adjusting the flavor profile and retraining the staff with my cooking methods.
When asked what procedures she referred to, Chef Bugli explained:
It’s not enough just to follow a recipe’s ingredients. It’s the steps that matter. You see, a sauce isn’t just throwing everything into a pot and letting it boil. Certain ingredients have to be sauteed together first to let their flavors develop. Then others like tomatoes are added afterwards. You can taste the difference by doing things in the proper order.
Attention to detail is also reflected on the ingredients she purchases for her dishes.
The culture at our restaurant is respectful of the environment. In Italy it’s a concept called Zero-Kilometer Cooking. We can’t get all locally-produced foods being in the desert, but we can come pretty close. It’s also necessary to change our offerings depending on the season. A winter tomato won’t taste the same as one in July. People will know the difference!
Making a difference is what Chef Paola’s cooking is all about:
Guests are more educated now. Everyone is a connoisseur, so we approach Fresco Italiano with a friends-and-family atmosphere. This may be casual fine dining, but we want people to leave feeling like they’ve had an experience.
When asked about her new life in Las Vegas, Chef Paola gave a bit of a shrug. “I haven’t had time to get to know Vegas yet, really, except through the people I’ve met at Westgate. When I settle in, maybe I’ll start up a local women’s chef group”.
As for Sin City sights, the Florence native had plenty to say about the Strip. “Las Vegas replicates so many famous landmarks and they’ve done it beautifully. You’ve got Paris, Venice, Rome, Egypt. It’s amazing”.
She did have a word of warning for any future resort planners, though. “Vegas can do anything else they want, but they’d better leave Florence alone. We’re already perfect!” she chuckled wildly.
Fresco Italiano is open for dinner 365 days a year at 5 pm – lunch hours vary by date. For more information or to place reservations call 702.732.5276.
Photos: Sammasseur, Chef Paola Bugli, TripAdvisor, Yelp!, Beau Rivage Casino Resort, Seas Island Resort, Westgate Las Vegas
Getting to know the big man behind the resort’s food and beverage services…
Last fall I met with one of Westgate Resort‘s executive team to discuss this series on their culinary team. During our luncheon we were unexpectedly joined by a third person. Big, burly, and with a serious expression on his face, this mountain of a man made an imposing first impression. Then he broke into an enormous smile…and everything changed.
Chef Aaron Losch is a fascinating person to watch in action. Omnipresent, he seems to be everywhere at once. Being Director of Culinary Operations over the vast array of Westgate’s food and beverages, that perception surely works to his advantage. His presence is felt even when he’s not around.
Westgate’s Fresco Italiano’s lounge and bar area…
Now that I’ve covered most of the Westgate dining outlets at this point, I’ve spent a fair amount of time with Chef Losch. He’s introduced me to other members of his team, invited me to sample new offerings at The Court and greeted me in passing while going about his day. But we never got to sit down and actually converse in depth until recently.
We started off our interview by getting a little dirty, so to speak. I’d checked out Chef Losch’s Facebook page and was fascinated by posts about him participating in Tough Mudder competitions. The images were a far cry from his usual pristine white attire, so I had to find out how someone gets involved in those extremely dirty endurance events.
“Why not do something insanely stupid?” was his remarkably direct response. The trendy gauntlet-like courses are usually over ten miles long and test mental as well as physical strengths. “Your first one is a rite of passage. Every first-timer gets an electric shock” he said.
These courses are made up of several kinds of obstacles, like plunges into ice water, monkey bars slicked with butter…and live wires hanging over a field of mud. “It’s really extreme” he laughed. “People go down from the electric shocks and they don’t get up. It’s really funny to watch”.
My face must have conveyed its own kind of shock, as Chef Aaron continued to laugh. He told me that his nine-year-old daughter participates in Tough Mudder, too. Losch doesn’t worry about coddling her, though. A natural prankster, he has a unique angle on parenting. “I’m the kind of dad who wraps grapes to make them look like chocolate Easter eggs”.
The Losch family lifestyle is all about adventure. Chef Aaron, wife Jamie and children Abbie (9) and Ethan (7) love to travel. Whether it’s zip-lining in Mexico, swimming with dolphins, visiting the Statue of Liberty or dabbling in Harry Potter’s magic at Universal Studios California, the quartet of thrill-seekers always has a blast.
Before marrying Jamie eleven years ago, Losch had already covered a lot of ground in the culinary world. Born in Santa Monica, he grew up in Port Angeles Washington. At nineteen he moved to my area of Portland Oregon to enroll in Western Culinary Institute. The school later became Le Cordon Bleu of Portland before permanently closing its doors in 2017.
Like many of his Westgate colleagues, Chef Aaron got his first taste of kitchen experience at an early age. “My parents told me to get a job while I was in high school. I applied for a dishwashing spot at the family restaurant of a friend. It was one of only two fine-dining restaurants in Port Angeles”.
It wasn’t long before Losch moved from scrubbing plates to working on the line. “After awhile I got to do prep in the kitchen and ended up being at the restaurant for three years. I enjoyed the adrenaline rush!”. That thrill motivated the budding chef to change his career plans from accounting to culinary school.
The Mansion at MGM Grand…
Moving to Vegas, Chef Aaron gained experience in several high profile locations. “Michael Mina’s Nobhill Tavern was my intro to fine dining in Las Vegas”. That famed spot, which was home to the legendary Cable Car Cocktail, shuttered in 2013. His tenure at MGM Grand also included The Mansion, one of the most opulent and revered destinations in the city. Despite the prestige of working in that exclusive location, the pace just wasn’t for him. “I wanted to shoot myself. It was so up-and-down there. I wanted volume!”.
Within those pre-Westgate years were a collection of valuable opportunities and beneficial experiences. One of them was the chance to open a restaurant from the ground up for Piero Selvaggio. “Caffe Giorgio Ristorante at Mandalay Place was the first one that I got to build out. It wasn’t the fit I was looking for either, so I only lasted eight months”.
BOA Steakhouse at Forum Shops of Caesars was more to Losch’s liking. “I walked in, got recognized and was hired on the spot. I went from Sous Chef to Executive Sous Chef and remained there for another year and a half”.
Throughout the ensuing years, quality and prestige went hand-in-hand in the varied establishments that added to Chef Aaron’s portfolio. Renaissance Hotel (home to ENVY Steakhouse), Wynn/Encore, T-Bones Chophouse at Red Rock Resort…all fabulous restaurants recognized for their top-quality dining. While at T-Bones, he received an award for his contributions to the Vegas Food and Wine Festival.
Chef Losch was wooed away from Red Rock by an opportunity to work with famed hotelier/restaurateur Chef Alex Stratta. Stratta is best known to Las Vegans as the name behind Alex and Stratta at Wynn Las Vegas. Hired as Corporate Executive Chef for the Stratta Restaurant group, his time there was a mixed blessing.
With Chef Alex Stratta (center) at TAPAS…
“The level that Chef Stratta was doing things was at one I’d never seen before”, he told me. Despite those high ambitions, Stratta’s desire to bring Strip-quality fare to outlying areas didn’t quite work out. Efforts such as Tapas at Tivoli Village and an Italian steakhouse at The Gramercy either closed quickly or didn’t happen at all. A partnership with Vegas-based Preferred Restaurant Brands also collapsed.
But such is life in a profession where concepts soar, tastes change and new opportunities lie in wait. For Chef Losch, that next adventure would take place at a legendary destination, itself in the midst of reinvention and elevation.
Westgate’s Silk Road Asian Bistro…
Now the new Executive Chef of Sid’s Cafe, Losch worked alongside noteworthy names like Grant MacPherson and Charles Wilson. Last August he accepted a promotion to his current position. “As Director of Culinary Operations, my job is to help the chefs in the room to be creative”.
With award-winning Pastry Chef Stephen Sullivan…
“I’ve worked with a lot of really good chefs” he continued “but some are not always the best people. I’ve been very lucky with my team here”. That collection includes the chefs that I’ve previously profiled on this site as well as his four assistants. Together they’re the driving force behind the restaurants, events, catering and banquet menus.
Being in charge of so many aspects of a department can be daunting, but out of it comes results. “I want to earn my position…I’m my own worst critic. The pressure comes from wanting to succeed”.
Fresco Italiano…
As the resort continues to evolve alongside ever-changing preferences, so do the concepts that Westgate’s culinary team rolls out. “Falling back on ‘What we always do’ never works. If you’re continuously doing the same thing, time after time, but expecting a different result…well, that’s the definition of insanity. You have to change and re-evaluate your approach. Of course, ‘corporate’ has their own ideas, too. You’ve got to integrate that all together. Ultimately, I want my bosses to succeed”.
Entrance to Westgate’s “Restaurant Row”…
During our conversation, Chef Losch and I were joined by Gabrielle Perez, General Manager of Casual Dining. She and Chef Aaron had previously worked together at Wynn Las Vegas. It was clear from their camaraderie that being at Westgate was a positive and beneficial change of pace. Especially from the corporate mentality at other Vegas resorts.
“I enjoy building strong and dynamic teams that are passionate, committed and engaged to making hospitality fun, beautiful and profitable”, she told me. “I love the atmosphere at Westgate. There’s lots of professionalism here. So much of it that I’m continually amazed. But it’s mixed with fun and plenty of creativity”.
Such positive words coming from a member of his own team must make Chef Aaron feel very proud. Despite the challenges of his field, he wouldn’t be able to enjoy his personal time as much if the culinary team wasn’t a smooth-running machine.
After our interview, Chef Aaron showed me his office in the depths of the resort’s inner workings. Covering the walls and shelves were memorabilia and mementos. Crests from Game of Thrones. Disney character statues. Bottles of Las Vegas Knights wine. “I LOVE the Knights”, he exclaimed.
When I mentioned how serene things seemed in his personal space, Chef Aaron chuckled. “It’s not always this way. Sometimes I have a line of people out the door. Situations need to be addressed, emergencies come up, decisions need to be made. But that’s why I’m here”.
With things going so well at Westgate, it’s safe to say that everyone is glad that Chef Aaron is the big man in charge. And that’s why dining at the re-invigorated off-Strip resort is such a satisfying and mouth-watering experience.
For a list of Westgate’s casual and fine dining options, menus and operating hours, click here.
Photos: Sammasseur, Chef Aaron Losch, Jamie Losch, Vegas.com, Vegas Food and Wine Festival, Tough Mudder
With all of those superlatives, it should come as no surprise that the nation’s top pastry chef calls Las Vegas his home. And since he acquired that title just a few weeks ago, you can be assured that the opportunity to savor the country’s best pastries and desserts will be available on your next trip. Just head over to Westgate Las Vegas and ask to sample the world-class creations of Chef Stephen Sullivan.
Before delving into how he achieved the title of U.S. 2018 Pastry Chef of the Year, let’s take a look at how things began. Just like all legendary journeys, Chef Stephen’s story plays larger than life. His path to the pastry shop began in the United States Marine Corps while serving during Operation Desert Shield and Desert Storm.
Chef Sullivan was assigned to the kitchens and learned to bake for the overseas troops. With no previous background in baking or culinary training, his career seemed like destiny…and was about to become stellar.
Marine training gave me discipline. To make things at this level, you have to have training and discipline. God gave me artistic talent and the ability to care for quality and craftsmanship. Lots of what I learned ended up being self-taught.
To that end, Chef Sullivan opened up his way of thinking beyond the kitchen. He began by reading numerous books on pastry creation. That expanded to visiting museums and studying the shapes of sculptures, ceramics, pottery and glass artworks…something that he continues to do in his leisure time.
The Long Beach California’s mentor in Iowa was Master Chef Richard Schneider, a member of the American Culinary Federation and a faculty member for Le Cordon Bleu School of Culinary Arts in Las Vegas.
Chef Schneider has decades of experience in the hotel and casino industries, so it’s no surprise that his protege began a professional career in those types of kitchens as well. Chef Sullivan actually ended up as Executive Pastry Chef for his mentor’s son Chef Justin Schneider to open the new MGM Grand Casino Hotel in Detroit in 1999.
Hotel environments are great to spur creativity because I’ve been able to get better at different things…like coming up with great flavors and textures. Experimenting with various ingredients…sugars versus chocolates. Demands are unique at hotels than at regular restaurants or pastry shops. You get unpredictable requests. I can make something small that touches people or roll out something massive.
Massive, epic creations are indeed what had landed Chef Stephen his biggest accolades to date. While serving as Executive Pastry Chef for the renowned Fairmont Hotel in San Francisco, he designed and constructed a detailed, scale model of Golden Gate Bridge entirely out of chocolate. The giant “dessert” was commissioned in honor of the actual bridge’s 75th anniversary and was unveiled at the nearby Ghirardelli Square.
Chef Sullivan’s chocolate recreation of the Golden Gate Bridge on display…
Work on the project involved about forty hours of making the various sections and another three to assemble them. But researching the actual structure (he visited the bridge itself to accurately depict sections that were partly obscured by the surrounding landscape) and coming up with the designs took much, much longer.
“I enjoy making 360-degree desserts” he told me. “Things that can be examined so they’ll look great from all angles. I want you to be able to see as many different details in the back and sides as from just looking straight on”.
Using that same philosophy, Chef Stephen must have reasoned “Why stop at things you can walk around when you can bake something that can be physically walked through?” By that I mean a life-sized gingerbread house, made from thousands of molasses and ginger “bricks”. Those rectangular cakes were mortared together with frosting and capped by a nineteen-foot roof covered in chocolate shingles.
Chef Sullivan and his Fairmont Hotel colleague, Executive Chef jW Foster, constructed the gorgeous gingerbread house in 2010, an annual holiday tradition at the luxurious hotel. Guests and visitors were invited to walk freely through it. As you might imagine, the gingerbread house was another media sensation, even receiving coverage in Martha Stewart Living magazine and the San Francisco Chronicle.
After making significant impact in Michigan and California, the future star of Westgate‘s already-stellar culinary team relocated to Sin City. This was to accept a position as Assistant Executive Pastry Chef at the Venetian Resort in Las Vegas.
As much as he loved Las Vegas, the Californian’s home state was soon calling with an offer he couldn’t refuse…a position as Executive Pastry Chef for the iconic Beverly Wilshire Hotel in Beverly Hills. One of the largest and most luxurious in the Four Seasons portfolio, the Beverly Wilshire gave Chef Stephen the opportunity to present his creations for some of the most discerning and famous clientele in the nation.
No matter what he came up with, Chef Sullivan made sure his desserts were rich in visual appeal to add to their fantastic taste. I asked him if he felt any type of emotional loss when his spectacular cakes and creations were cut into and consumed. “Not at all” he replied. “That’s their purpose. And I’ll always have the pictures”.
One picture that will forever grace Chef Sullivan’s portfolio is above. It depicts his winning entries for the 29th Annual Pastry Chef Competition at the 2018 International Restaurant & Foodservice Show in New York City last month. This was an achievement eight years in the making…and Sullivan gives a great deal of credit to Westgate Las Vegas for helping to make it happen.
The reason I came to Westgate to improve their offerings and operations. Developing a team that works together is the key. Yes, it’s a creative job, but everyone needs to be productive, too. It helps to have people who care.
Chef Sullivan and Chef Steve Young at Edge Steakhouse…
That mutual support was very apparent when Chef Stephen was ready to throw his chef hat back into the competition world. After the super-successful presentation he and Westgate colleagues like Edge SteakhouseChef Steve Young pulled off for the prestigious James Beard Foundation on Valentine’s Day 2017 (read about that event here), it was time for him and the resort to focus on the U.S. Pastry Competition in New York City.
Sullivan had first experienced this competition in 2010 and was eager to try his hand again. The timing needed to be right, though, as he wanted to be sure that everything at Westgate was running smoothly first. That required a self-sufficient support staff.
It helps to have people who care and are productive. I’m able to be successful because my team takes ownership of the business aspects. It wouldn’t be possible to advance my skills if this position required me to be stuck in an office, not working with the product.
Once he decided that 2018 would be the year to enter again, nearly two years of cumulative preparation were required:
I wanted to take things to New York represented the spirit and quality of Westgate. After all, they were sponsoring my participation and fully supportive. That was reassuring for me. There was never a time when I was nervous. It all came down to planning…lots of planning.
He also wanted to honor those who had dedicated their efforts with Chef Sullivan in the past. As he told So Good pastry magazine, his desire to win would “show respect to all the chefs who took their time to mentor and train me and show them that I did not waste their time”.
Being awarded Pastry Chef of 2016 at Las Vegas Food and Wine Festival
Each year’s U.S. Pastry Competition, hosted by Paris Gourmet, is built around a particular theme. The requirements are for one plated dessert, six signature pastries and a highly technical sculpture utilizing chocolate products by show sponsor Cacao Noel. In January 2018 it was announced that all entries would interpret “The Great Race” using any recognized form of racing…boating, cycling, swimming, etc.
Chef Sullivan quickly decided to design his showpiece around the horse racing he regularly sees on the world’s largest LED screen at Westgate Superbook. Once again, he committed plenty of personal time for research, studying the physical aspects and movements of horses and jockeys. And he wanted to make sure that the smallest details like flower petals and stems were convincing and lifelike.
After sketching the structure, he consulted another mentor who would become his coach for the project…World Chocolate Master and Executive Pastry Chef Vincent Pilon (of Cosmopolitan Hotel Casino). Together, they had less than two months to plan and design the entry in physical terms.
Chef Sullivan’s fascination with three-dimensional detailing depicted a horse and rider that seemingly leap out of the chocolate sculpture. To make it a reality, they had to fabricate various sections (horse, rider, trophy, flowers, etc) by selecting ingredients for color/shape/texture/flavor and a feasible means of bringing them all together. As you might imagine, the hours involved were intensive.
Once Chefs Sullivan and Pilon had everything created to their satisfaction, there was the matter of safely transporting all of it from Las Vegas to New York City. The delicate materials would require proper care to ensure that temperature and movement wouldn’t cause damage. Spare pieces were made as back-ups and everything was packed into custom-made wooden cases for the long flight.
Also traveling for the Westgate team were Chef Aaron Losch, head of the resort’s culinary operations (learn about him soon in an upcoming profile) and baker Alfonso Menendez.
Alfonso Menendez (left) and Chef Stephen at the U.S. Pastry Competion…
Mr. Menendez is Sullivan’s right-hand man and has twenty-five years of experience in the field. He came to Westgate with Chef Sullivan from the Beverly Wilshire to continue working together in the resort’s pastry shop. “The pastry family is small”, Sullivan told me. “We take care of those who have helped us”. Obviously it’s a partnership that Las Vegas pastry fans can be excited about.
All of that planning, effort, sponsorship, mentorship and collaboration came together when Chef Sullivan’s showpiece crossed the finish line in first place. He and the team brought home the title, trophy and the sculpture itself, which was displayed inside the Westgate Resort’s lobby.
It’s pretty remarkable to take top honors in an event of this scale after only the second attempt, but Chef Sullivan knew he had come there to win. Reflecting on the experience with me in a quiet section of the resort’s Restaurant Row last month, I was struck by how humble and truly genuine this gentleman is.
Wife Eva Sullivan joined Chef Stephen in New York City…
More than anything else, he seemed grateful to the people who believed in and sponsored him. And the mentors and colleagues who gave him their time. Most especially, he cherished the limitless support of wife Eva, who was by his side when the big moment came.
I got the impression that the happy couple enjoys the quieter side of Las Vegas. Despite living in a city of glitz and glamour, some of the best times they have are right at home. Sullivan told me they appreciate sharing their lives with parrot Puff and cats Zorrita (rescued in Atlanta) and Maya, whom they brought from Los Angeles.
Now that he’s crossed another major accomplishment off his list, Chef Sullivan envisions taking his skills to the international level. But first he wants to continue improving his contributions at Westgate Las Vegas. He feels that recent experiences at the competition will assist with that.
I always want to be a better manager and chef than the year before. Competing gives you the opportunity to advance your skills…not just in pastry-making, but in management and team-building. This experience allowed me to carry my team upward.
Those who own and run Westgate are a class-act. If your company doesn’t invest in you, then you can’t properly train your team and the guests won’t benefit. We do the same things here that I did in Beverly Hills. Westgate runs a smart business. They make the guest feel appreciated and still gives them value.
Anybody who comes here should feel good about spending their money.
Having spent three years at Westgate and being a part of the group that has reinvented this classic resort is something Chef Steven Sullivan will continue to treasure. It’s the little things, though, that he doesn’t want to overlook.
On a personal level, I want everything I make to continue being top level…and to still touch people. Hand-crafting a nice plated dessert or a good cookie are just as exciting as creating something on an epic scale.
With all the political crap going on in this world, the one thing that brings people together is food. Being a part of it is something special. That’s very exciting.
Chef Stephen Sullivan’s pastries, desserts and cakes are served throughout Westgate Las Vegas at banquets, special events, and daily at restaurants like Edge Steakhouse, Fresco Italiano, Sid’s Cafe and Fortuna.
Photos: Sammasseur. artandentertainme.blogspot.com, Chef Stephen Sullivan, Alfonso Menendez, Westgate Las Vegas, Beverly Wilshire via Facebook, U.S. Pastry Competition via Facebook, San Francisco Chronicle
Westgate’s authentic eatery is the REAL tour of Italy…
Update 7/16/20 – Since the original publication of this article, Fresco Italiano has undergone a number of changes. The additions of new general manager Dora Festa and Executive Chef Steve Young have led to an entirely new menu and recipes.
The restaurant has also been ranked by Tripadvisor as the top Italian restaurant in all of Las Vegas. Click here to make reservations through Open Table. I’ll be revisiting Fresco Italiano in the near future to review their summer 2020 offerings.
Last year, on another site, I did a multi-part piece on Westgate Resort, aka the former Las Vegas Hilton. That series included a visit to Edge Steakhouse, which was so impressive that it’s still my top recommendation for a Vegas “special meal”. Right next door is another possible treasure I’d been yearning to try – Fresco Italiano.
Forget about the restaurant chain that offers a Tour of Italy. Fresco Italiano literally gives you a trip through the Italian countryside using sights, sounds, scents….and most importantly, tastes. You’ll be transported beyond dining into a full sensory experience…without the need for a Vespa scooter.
You’ll understand what I mean when you walk into the Tuscan-inspired main seating area. Running across the far wall, to the left of the kitchen, are a series of screens arranged like windows of a vehicle. Gorgeous scenery glides by at a leisurely pace, all in a single direction and consistent speed. The effect is of moving through lush Italian landscapes via a slow boat or train. Click here for a gorgeous peek.
Photo: Steve at Everything LV.com
The decor of Fresco Italiano is classy, understated, elegant…yet somehow very warm. A full bar and “wine cellar” situated across the front of the main room offer ample seating that’s even more relaxed and inviting. The open kitchen and outgoing staff will have you remembering visits to Mama’s place for holiday meals.
As the name implies, Fresco Italiano is all about freshness – fresh ingredients, recipes and preparation…along with a fresh attitude towards fine dining. My companion and I found the overall visit to be surprisingly fun and just as memorable as the dishes we enjoyed.
Although we were invited guests of the restaurant (which undoubtedly resulted in PLENTY of special attention from the staff) there’s no question that guests surrounding us were just as enthralled as we were. The atmosphere is a bit infectious, as this video will attest to:
The very colorful Michael will serenade your table…
Angelo Cordero, who recently took over as General Manager (after stints at Rao’s and Carmine’s, both at Caesars Palace), knows how to deliver an immersive culinary adventure to every table. Although he’s only been there a few months, it’s clear that he and the staff have melded together into a wonderful pairing.
Mr. Cordero greeted our table and was eager to start us with some wine or cocktails. He recommended a gorgeously-prepared Fresco Red Sangria ($12) for myself and a White Sangria (also $12) for my companion. Both were bursting with flavor, color…and of course, freshness. After a small chat about vino, Cordero brought over a new addition to his collection…a 2013 Ferrari-Caranoblack muskat. It made a nice compliment to the entrees that would follow.
Our server Robert recommended that we try his favorite starter – Meatball Flatbread ($16). It’s topped with peperonata (sweet peppers “melted” in olive oil, onions and tomatoes), fior de latte (a mild cow’s milk cheese), black olives and basil. It was as mouth-watering as the above photo would suggest.
Other choices included a traditional Margherita, Sausage or Proscuitto and Ruchetta, ranging from $14 to $16. There are plenty of other appetizers to pick from, like meatballs, bruschetta, three varieties of mozzarella and two styles of mussels. Click here for the menu.
Before the flatbread arrived, we tried in a couple of salads. I had an Italian Chopped ($12) combining romaine, arugula, salami, peppers, onion, cabbage and house vinaigrette, capped with flash-fried proscuitto. My companion enjoyed a picture-perfect Classic Caesar ($12) topped with white anchovies and a large slice of Parmesan frico. Both were light, crisp and large enough to be an entree (but who comes to an Italian restaurant just for a salad?). Other offerings are an Heirloom Caprese and two soups – Minestrone ($10) and seafood-based Zuppa di Pesci ($12).
While waiting for our entrees, Sous Chef Larry Morris sent over a stunning Calamari Fritti ($14) marinated in buttermilk and dished up with mouth-watering sweet-and-spicy peppers. For a person who normally avoids calamari, this one was irresistible.
Pasta dishes are offered Modo Mia style (my way). A variety of different pastas and sauces can be matched to make your favorite entree. Fettucini, spaghetti, angel hair, gnocchi, linguini and more can be topped with bolognese, clam, marinara, carbonara, alfredo or arabiata sauces. Prices are based on the type of sauce ($19-$26). Add chicken, meatballs. grilled shrimp or sausage and peppers (at additional cost) to create that perfect dish.
My guest selected Fettucine with Alfredo Sauce and added grilled chicken breast. There is a list of specialty pastas like Prosciutto and PeaFettucine with cream and summer truffel ($25), Frutti di Mare Linguine with clams, mussels, shrimp and scallops covered in San Marzano sauce and chili flakes ($28), Agnolotti with pistachio butter, garlic and arugula ($25), and of course, HomemadeLasagne ($29).
Pastas and pizza carry the weight of Fresco’s menu, but there is plenty in the way of Risottoand Carne. Free-range chicken breasts ($27), pork loin ($29) and organic veal chop ($47) are prepared in one of five different styles.
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I chose an absolutely stunning bone-in veal chop, prepared parmesan style over a bed of spaghetti marinara. It was enough for two people to fill themselves up on….with leftovers to spare. The overall flavor was out of this world, although the marinara sauce was a little tart for my liking.
Under entrees, Branzino (European Sea Bass – $34), Lamb ($36) an 8-oz Filet ($45) and a 22-oz Prime Rib will vie for your attention. All come with vegetable and a starch. Shareable sides (such as roasted potatoes, grilled asparagus, eggplant and peperonata) are $10.
Dessert fans, take note of the new Spring Menu of sweet and chilled goodies. The General Manager’s family recipe gets top billing with Angelo’s Grandma’s Famous Tiramisu ($9). More signature sweets like Ricotta Cheesecake ($9), seven-layer Chocolate Cake topped with seasonal berries ($9), a double-helping of Cannoli ($8) and various Gelato flavors ($6) should send you on your way with a smile.
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Although we were stuffed to the max (with plenty to take home), Mr. Cordero insisted on preparing a Bananas Foster for our table. See the video clip above for the dish being created on a cart by the kitchen. The spectacular flaming effect added even more to the sensory adventure we’d just undergone.
Unfortunately, Bananas Foster isn’t listed on the menus I have, so I can’t quote the price. But be sure to ask Angelo about it…he appeared to be having fun at the flambe pan and will undoubtedly be pleased to whip up one for your group.
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There’s no doubt that this writer regrets waiting so long to try Fresco Italiano at Westgate. Like neighboring Edge Steakhouse, this restaurant is a winner for the off-Strip resort…and another new personal favorite.
Fresco Italiano is located at 3000 Paradise Road inside Westgate Las Vegas. Hours are from 5pm daily with select dates for lunch from 11-2. Call 702.732.5276 for reservations or additional information. Group menus and private dining rooms are available.
Before the flatbread arrived, we tried in a couple of salads. I had an Italian Chopped ($12) combining romaine, arugula, salami, peppers, onion, cabbage and house vinaigrette, capped with flash-fried proscuitto. My companion enjoyed a picture-perfect Classic Caesar ($12) topped with white anchovies and a large slice of Parmesan frico. Both were light, crisp and large enough to be an entree (but who comes to an Italian restaurant just for a salad?). Other offerings are an Heirloom Caprese and two soups – Minestrone ($10) and seafood-based Zuppa di Pesci ($12).
VEGAS UNFILTERED BLOG by Sam Novak 